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Summary
About the Role
About You
- Bachelor's degree in Supply Chain, Logistics, Business, or related field.
- 5+ years of progressive experience in 3PL or warehouse operations, including team management.
- Strong knowledge of warehouse systems (WMS/OMS) and operational KPIs.
- Experience in process design, warehouse planning, and cost control.
- Excellent problem-solving, communication, and leadership skills.
- Ability to analyze data and translate findings into operational improvements.
- Prior experience with high-volume e-commerce fulfillment.
- Background in both manual and automated warehouse environments.
- Familiarity with lean methodologies and continuous improvement frameworks.
- Ability to thrive in a fast-paced, deadline-driven environment.
- Bilingual in Mandarin is a plus but not required.
Benefits
- Competitive salary range of $90k–$150k.
- Full-time employment with opportunities for career advancement.
JD.com, also known as Jingdong, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com’s business has expanded across retail, technology, logistics, health, insurance, property development, industrials, private label, and international business. Ranking 52 on the Fortune Global 500, JD.com is China’s largest retailer by revenue. JD.com serves nearly 600 million customers and has set the standard for e-commerce through its commitment to quality, authenticity, and competitive pricing. The company operates the largest fulfillment infrastructure of any e-commerce company in China, enabling 90% of retail orders to be delivered within the same or next day. JD.com also promotes productivity and innovation across a range of industries by offering its cutting-edge technology and infrastructure to partners, brands, and diverse sectors.