60-day Collections Representative
Westlake FinancialHighlight
Summary
About the Role
About You
- High school diploma or equivalent required.
- Type at least 35 WPM with strong computer and data-entry skills.
- Excellent communication and negotiation abilities with professional phone etiquette.
- Understanding of collection laws, including the Fair Debt Collection Practices Act (FDCPA).
- Proficient in Microsoft Excel and Outlook; comfortable navigating web-based applications.
- 2+ years of experience in a collections environment preferred.
- Auto collections experience and knowledge of repossession or skip tracing strongly preferred.
Benefits
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program with company matching
- Wellness Programs
- Career Path Opportunities
- Paid Vacation Days
- Paid Sick days
- Paid holidays
People. Purpose. Passion. These are the hallmarks of Westlake Financial Services, and have been since our inception in 1988. Westlake specializes in prime to sub-prime automotive financing, helping car dealerships do what they do best: sell cars. Our unique credit approval software (known as "The Buy Program ©") allows dealers to get an on-the-spot loan approval with out waiting for callbacks, fax-backs, or rehashes. Westlake Financial is an Internet based, privately held finance company that specializes in the acquisition and servicing of prime, sub-prime, and non-prime automotive retail installment contracts. Headquartered in Southern California, Westlake originates indirect retail installment contracts through a network of 21,000 new and used car dealers throughout the United States. All collections and servicing are performed in-house from its central facility located in the Mid-Wilshire area of Los Angeles. Westlake's success didn't just happen overnight. It took years of hard work, cultivation, and smart intuition to get to where we are today. Not content to rest on our laurels, Westlake continues to build and refine, always keeping our dealers and customers in mind. Looking for a Career in auto finance, please view the following link: https://www.westlakefinancial.com/careers/