Access Center Representative
Trinity Health3 months ago
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OnsiteFull-timeEntry
Summary
Trinity Health is seeking an Access Center Representative to join their team in Chamblee, GA. The role involves scheduling and managing appointments for medical and dental services to ensure a seamless patient experience.
About the Role
As an Access Center Representative, you will be responsible for scheduling and registering patients for appointments, verifying insurance eligibility, documenting appointment reasons, assisting with referral appointments, making reminder calls, and collaborating with physicians and support staff to optimize scheduling. You will provide support to patients across all age groups, primarily adults and geriatrics.
About You
Required:
- High School Diploma or GED required.
- At least 1 year of customer service or patient relations experience in a healthcare setting.
- Proficiency in automated patient scheduling systems.
- Fluent in Spanish, with excellent written and verbal communication skills.
- Knowledge of medical terminology, ICD-9 and CPT coding, OSHA, and HIPAA guidelines.
Preferred:
- Certification in medical insurance carriers, patient scheduling, or medical office specialist.
Benefits
- Day-1 Benefits (PTO accrual, retirement plan and match, health insurance and more!)
- Opportunity to get paid daily – through DailyPay
- Paid holidays and generous Paid Time Off (PTO)
- Discounts with major vendors; AT&T, Verizon, Ford Motor Company, General Motors, Quicken Loans, AND MORE!
- Low-cost medical, dental, and vision insurance plans.
Trinity Health
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 123,000 colleagues and nearly 27,000 physicians and clinicians caring for diverse communities across 26 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 135 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is 1.4 billion returned to its communities in the form of charity care and other community benefit programs.
Chamblee, GA