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Summary
About the Role
About You
- Bachelor’s Degree in business or related field preferred.
- Previous experience in a client management, customer service, or client support role.
- Experience in a client support role within a healthcare setting or business-to-business setting.
- SalesForce and Axiom experience.
Benefits
- Primarily in-office role with some work from home options.
- 20% travel required.
OnePoint Patient Care is the nation’s leading locally based hospice pharmacy serving over 65,000 patients per day across all service platforms. We're the nation’s only hospice-focused pharmacy capable of bundling a suite of services involving any combination of OnePoint local dispensing, clinical advice, delivery, mail order, clinical management and network pharmacy solutions. Our Customer Care Specialists make thousands of in-home and facility-based deliveries daily. We dispense and deliver medications locally, provide clinical guidance on every call and manage custom designed disease-state formularies for each and every hospice partner we serve. Serving the hospice community for over 25 years, OnePoint Patient Care has developed systems and capabilities customized to the unique needs of our hospice partners. We appreciate the critical service role we play in assisting hospice partners provide for the physical, mental and spiritual well-being of their patients and loved ones. We're able to customize not only the type of pharmacy service, but also full reporting and clinical advice based on our over 25 years of hospice-focused experience. We’re able to provide customization in ways that others are unable or unwilling to do.