Account Manager Associate - Commercial Lines (Manufacturing/Contractors)
$50k/y-$65k/y
Insurance Office of America2 days ago
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RemoteFull-timeSenior
Summary
Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to join their team remotely, focusing on Contractors and Manufacturing accounts.
About the Role
As an Account Manager Associate, you will provide administrative and customer service support to the account team, ensuring production and quality standards are met. You will handle customer service requests, manage policy expirations and renewals, conduct client research, and maintain agency management systems. The role requires independent problem-solving and effective communication with the account team.
About You
Required:
- 7+ years of customer service experience in the insurance industry.
- Thorough knowledge of insurance brokerage and client needs.
- Required active licensing; professional designation preferred.
- Strong analytical, problem-solving, and decision-making skills.
- Exceptional customer service, communication, multitasking, and organizational skills.
- Proficiency in MS Office (Outlook, Word, Excel).
- High School Diploma (or equivalent).
Benefits
- Competitive salaries and bonus potential.
- Company-paid health insurance.
- Paid holidays, vacations, and sick time.
- 401K with employer match.
- Professional growth and career progression opportunities.
- Respectful culture and work/family life balance.
- Community service commitment.
- Supportive teammates and a rewarding work environment.
Insurance Office of America
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U.S. and United Kingdom. For more information, visit www.ioausa.com.
Springfield, MA