Account Manager
VMS Software Inc.2 days ago
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OnsiteFull-timeMid
Summary
VMS Software, Inc. is seeking an Account Manager to join their team in Boston, MA. The role involves supporting and growing a portfolio of software enterprise accounts across North America.
About the Role
As an Account Manager, you will be responsible for building and nurturing long-term client relationships, driving upsell and cross-sell opportunities, and ensuring overall account growth. You will work closely with cross-functional teams to understand customer business needs and contribute to process improvements. The position requires limited travel, approximately 1-2 times per year.
About You
Required:
- 3+ years in customer success, account management, or client relations in enterprise software.
- Experience with enterprise software solutions and/or software services.
- Strong communication, negotiation, and relationship-building skills.
- Ability to work cross-functionally and manage complex customer environments.
- Tech-savvy, with CRM experience (HubSpot, NetSuite).
- Fluent in English.
Preferred:
- Experience with B2B enterprise accounts and recurring-revenue models.
- Fluency in Chinese, Portuguese, or Spanish.
VMS Software Inc.
Our mission is to develop, sell, and support innovative and advanced releases of OpenVMS, the most secure operating system on the planet. We are engaged in this mission with one core motivation: to support and enable our customers in running their mission critical applications at the legendary uptime levels OpenVMS is known for, at maximum performance levels, today and into the future
Boston, MA