Account Manager
Anatomy IT2 days ago
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RemoteFull-timeEntry
Summary
Anatomy IT is seeking an Account Manager to join their remote commercial team. The role involves being the primary sales and relationship liaison between Anatomy and its customers, providing direction on technical roadmaps and managing customer relationships.
About the Role
As an Account Manager, you will develop and maintain relationships with assigned clients, establish goals for each account, perform regular reviews of client agreements, and proactively address client issues. You will also monitor customer health, maintain sales forecasts in Salesforce, and work to close reactive tickets from ConnectWise. The role requires a consultative approach to customer relationships, focusing on upsell and expansion opportunities.
About You
Required:
- 4-year bachelor’s degree from an accredited institution.
- 2 – 3 years’ work experience in an account management or project management role.
- Solid customer service and organizational skills.
- High-level understanding of business technology and network topology.
Preferred:
- Salesforce experience.
- ConnectWise experience.
- Strong written and verbal communication skills.
- Ability to navigate difficult customers and situations.
Benefits
- Healthcare (medical, dental & vision) coverage.
- 401K fund contribution.
- Paid time off.
- Short & long-term disability.
- A family atmosphere of caring and concern for each team member.
Anatomy IT
Anatomy IT helps healthcare providers deliver exceptional patient care through technology and cybersecurity solutions. With 30+ years of experience, we understand healthcare organizations' unique risks, opportunities, and challenges. Anatomy IT is one of the largest and fastest-growing healthcare IT companies, partnering with over 1,950 clients serving 39,000 healthcare staff nationwide, including ASCs, physician groups, and hospitals.
Miami-Fort Lauderdale Area