Account Supervisor - NYC Metro
$65k/y-$75k/y
Surgical Solutions2 days ago
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OnsiteFull-timeMid
Summary
Surgical Solutions is seeking an Account Supervisor for the NYC Metro area to lead hospital sites, serve as the primary liaison with hospital leadership, and oversee daily operations and team performance.
About the Role
As an Account Supervisor, you will be the operational and strategic point of contact for one or more hospitals, leading a team of Surgical Solutions Technicians. Your responsibilities include ensuring high levels of service, compliance, and performance, managing team dynamics, and providing hands-on support in clinical settings. You will also oversee operational tasks such as supply ordering, inventory control, and maintaining compliance with hospital requirements.
About You
Required:
- High school diploma or GED required; associate or bachelor’s degree preferred.
- CRCST certification required.
- 4+ years of frontline supervisory experience.
- 4+ years of clinical setting or surgical services experience.
- Prior experience managing 2–15 direct reports.
Preferred:
- ERP system experience.
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
- Experience with digital reporting and case tracking systems.
Benefits
- Annual salary range of $65k–$75k, depending on experience and qualifications.
- Eligibility for an annual bonus.
- Access to a full benefits package including medical, dental, and vision coverage.
- Paid time off and retirement plan options.
Surgical Solutions
Improving throughput, efficiencies, and regulatory readiness with data-driven insight and integrated services for surgical and sterile processing departments. Founded in 2007, Surgical Solutions, LLC is a national company that specializes in providing non-clinical surgical services for surgical procedures and sterile processing departments to hospitals throughout the US. For more information or questions, please see visit our website: surgical-solutions.com
New York, NY