AI Agent Engineer
$108k/y-$170k/y
Observe.AI21 hours ago
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HybridFull-timeMid
Summary
Observe.AI is seeking an AI Agent Engineer to join their team in Redwood City, CA. The role involves building and deploying enterprise-grade Voice and Chat AI agents, as well as AI Copilot solutions.
About the Role
As an AI Agent Engineer, you will lead the end-to-end lifecycle of AI agents, including building, integrating, testing, and deploying solutions. Your responsibilities will include client engagement, systems integration, telephony integration, and performance optimization. You will also collaborate with core engineering teams to address technical challenges and ensure successful client delivery.
About You
Required:
- 3+ years in conversational AI, ML engineering, or system integration with hands-on delivery of AI/LLM-based solutions.
- Strong skills in prompt engineering, workflow building, API integration, and telephony (SIP, Twilio, Amazon Connect, etc.).
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Preferred:
- Familiarity with LLMs (GPT, Claude, Gemini), vector DBs, and orchestration frameworks (LangChain, LlamaIndex, etc.).
- Hands-on experience with Integration Platform-as-a-Service (iPaaS) providers, such as n8n, Zapier, or similar platforms.
Benefits
- Competitive compensation including equity.
- Excellent medical, dental, and vision insurance options.
- Flexible time off.
- 10 Company holidays + Winter Break and up to 16-weeks of parental leave.
- 401K plan.
- Quarterly Lifestyle Spend.
- Monthly Mobile + Internet Stipend.
- Pre-tax Commuter Benefits.
Observe.AI
Observe.AI is transforming customer service with AI agents that speak, think, and act like your best human agents—helping enterprises automate routine customer calls and workflows, support agents in real time, and uncover powerful insights from every interaction. With Observe.AI, businesses boost automation, deliver faster, more consistent 24/7 service and build stronger customer loyalty. Trusted by brands like Accolade, Prudential, Concentrix, Cox Automotive, and Included Health, Observe.AI is redefining how businesses connect with customers—driving better experiences and lasting relationships at every touchpoint.
Redwood City, CA