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Summary
About the Role
About You
- Proven experience designing and building GenAI chatbots using LLMs and prompt engineering.
- Hands-on development of agentic workflows that integrate reasoning, planning, and tool use.
- Strong understanding of embedding models, vector databases, and semantic search.
- Experience with Azure AI services (OpenAI, Cognitive Services, Azure ML, etc.).
- Proficiency in Python and modern ML frameworks (LangChain, Hugging Face, PyTorch, etc.).
- Familiarity with AI Foundry, Snowflake, Databricks, and/or UiPath.
- Knowledge of MLOps, CI/CD pipelines, and model governance.
- Experience applying AI to real-world business operations or customer-facing applications.
- Experience in financial services use cases like credit scoring, fraud detection, or portfolio optimization.
Benefits
- Health, dental, vision and life insurance plans.
- 401(k) Savings plan with generous company matching contributions (up to 6%).
- Voya Retirement Plan – employer paid cash balance retirement plan (4%).
- Tuition reimbursement up to $5,250/year.
- Paid time off including 20 days paid time off, nine paid company holidays, and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year.
Voya Financial, Inc., is a leading health, wealth and investment company with approximately 10,000 employees who are focused on achieving Voya’s aspirational vision: “Clearing your path to financial confidence and a more fulfilling life.” Through products, solutions and technologies, Voya helps its approximately 15.7 million individual, workplace and institutional clients become well planned, well invested and well protected. Benefitfocus, a Voya company and a leading benefits administration provider, extends the reach of Voya’s workplace benefits and savings offerings by engaging directly with approximately 11.9 million employees in the U.S. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya is purpose-driven and committed to conducting business in a way that is economically, ethically, socially and environmentally responsible. Voya has earned recognition as: one of the World’s Most Ethical Companies® by Ethisphere; a listed company on the Dow Jones Best-in-Class North America index; and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index. For more information, visit voya.com.