Search for AI Content Curator roles in Canton, MA with a focus on healthcare compliance, requiring a Bachelor's degree, involving conversational AI testing, and for full-time positions.

Okay, I've searched for AI Content Curator roles in Canton, MA that focus on healthcare compliance, require a Bachelor's degree, involve conversational AI testing, and are full-time positions. I found 47 positions that match your criteria.

AI Content Curator

Canton, MA

Bachelor

conversational AI testing

Full Time

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The AI Content Curator and Administrator role at The Phia Group is fundamentally focused on enhancing the functionality and user experience of Phia's proprietary AI systems: SoPhia and the PDM system. This position primarily involves content curation for the AI chatbot, ensuring its performance is optimized to meet the dynamic needs of health benefit consulting. Responsibilities include monitoring chatbot interactions, training the AI model with relevant data, and reviewing materials for accuracy, which speaks to the need for a detail-oriented candidate adept at navigating the complexities of healthcare regulations. Success in this role will depend on the candidate's ability to address compliance issues efficiently, facilitate collaboration across teams, and adapt to evolving compliance standards in healthcare. This requires not only technical proficiency in AI systems but also a keen understanding of the healthcare landscape and a commitment to accuracy and quality control in document management.

Company Analysis:

The Phia Group operates at the intersection of technology and healthcare cost containment, positioning itself as a leader in providing innovative solutions that make health benefits more affordable. As a rapidly growing organization recognized for its employee-friendly culture, the company values inclusivity and continuous learning, which indicates a supportive environment for professional growth. The AI Content Curator role is vital to the company's mission since AI is central to improving operational efficiency in managing health benefit plan documents. This position likely affords the candidate significant visibility within the organization, requiring collaboration across various teams, making it essential for the new hire to align closely with Phia’s overarching goals of compliance and accessibility. The company’s commitment to diversity and industry leadership suggests that being adaptable and possessing a strong ethical compass are critical traits for thriving at Phia.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Behavioral Questions:
1. Tell me about a time when you had to solve a complex problem involving AI technology or data management. What approach did you take?
1. Describe a situation where you collaborated with cross-functional teams to meet a project deadline. What challenges did you face, and how did you overcome them?
1. Can you provide an example of when you had to ensure regulatory compliance in a project? What steps did you take?
1. Share an experience where you had to quickly adapt to a change in guidelines or technology. How did you manage it?
Technical/Role-Specific Questions:
1. What experience do you have with chatbot development platforms, and how do you approach testing and debugging chatbot behaviors?
1. How would you train and fine-tune an AI chatbot to enhance its performance? Please explain your process.
1. Can you describe your understanding of natural language processing and how you have applied it in previous roles?
1. What strategies do you employ for ensuring the accuracy of data when creating and managing plan documents?
Situational Questions:
1. Imagine you notice a significant discrepancy in the output generated by the AI system. How would you investigate and resolve this issue?
1. If you were tasked with updating a compliance document and found outdated information, how would you handle the situation?
Company Fit/Motivation Questions:
1. Why are you specifically interested in working at The Phia Group, and how do you think your values align with our commitment to diversity and inclusion?
1. What do you believe are the key contributions this role makes to the company's mission of making healthcare affordable?
Questions for the Candidate to Ask the Interviewer:
1. Can you elaborate on the types of projects the AI Content Curator would be involved in during the first six months?
1. How does The Phia Group ensure continual learning and professional development for its employees?
1. What are the biggest challenges currently facing the PGC team, and how would you expect the new hire to contribute to overcoming them?

Job Details

Overview Company

AI Content Curator & Administrator

The Phia Group, LLC

2 months ago

Highlight

OnsiteFull-timeEntry

Summary

The Phia Group, LLC is seeking an AI Content Curator and Administrator to join their team in Canton, MA. The role involves working with proprietary systems to enhance AI performance and ensure compliance in health benefit plans.

About the Role

As an AI Content Curator and Administrator, you will focus on improving the SoPhia chatbot and the PDM system. Responsibilities include curating content, monitoring performance, troubleshooting, and collaborating with teams to align AI operations with business needs. You will also ensure accuracy and compliance in plan documents and train the chatbot to enhance its effectiveness.

About You

Required:

Bachelor’s Degree or equivalent combination of education and experience.
Proficient organizational, time management and prioritization skills.
Strong accuracy and analytical skills as well as attention to detail.
Proficiency with Microsoft Office Word, Excel and Outlook applications.
Ability to listen and communicate (written and verbal) with all levels of staff, vendors and clients.
Ability to perform at high levels in a fast paced ever-changing work environment.
Ability to anticipate work needs and follow through with minimal direction.

Preferred:

Experience with chatbot development platforms, including ability to test and debug chatbot behaviors.
Experience with conversational AI testing, model training and natural language processing concepts.
Prompt engineering.
Test case development and execution.
HITL (Human in the Loop) knowledge.

The Phia Group, LLC

The Phia Group, LLC, headquartered in Canton, Massachusetts, is an experienced provider of health care cost containment techniques offering comprehensive consulting services, plan document drafting, subrogation and overpayment recovery, claim negotiation, plan defense, designed to control costs and protect plan assets. The Phia Group's overall mission is to reduce the cost of healthcare through innovative technologies, legal expertise, and focused, flexible customer service. By providing the industry with best practices and staying true to a forward thinking methodology, The Phia Group boasts an all encompassing cost containment program for the ever-changing healthcare industry.

Our employees thrive in an atmosphere that offers supportive leadership, continuing education, internal mobility, growth opportunities and above all, a dedication to making health benefits affordable for employers and employees. Our company has achieved incredible growth and success – year after year – by focusing on our core mission and values on which our organization was built.

The Phia Group is committed to fostering, cultivating and preserving a culture of diversity and inclusion. We embrace our employees’ differences, including but not limited to age, color, ethnicity, family or marital status, gender identity or expression, national origin, physical and mental ability or challenges, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

With this in mind, we always seek to attract and develop candidates who share our passion for the healthcare industry and our commitment to diversity and inclusion. We encourage applicants who share that passion to visit our Careers page and explore opportunities to join our dynamic team.

To learn more about The Phia Group, LLC, please visit www.phiagroup.com or contact Garrick Hunt at 781-535-5644 (ghunt@phiagroup.com).

Canton, MA