Alarms Monitoring Operations Lead
VerkadaHighlight
Summary
About the Role
About You
- 5-8+ years of experience in Operations Management, Partner Management, or Program Management.
- Proven track record of managing high-stakes operations with strict SLAs.
- Exceptional communication skills with stakeholders and monitoring staff.
- Experience navigating complex legal or licensing frameworks related to alarm systems.
- Understanding of how software platforms interact with human workflows.
Benefits
- Healthcare programs with 100% coverage for employees and 80% for family premiums.
- Nationwide medical, vision, and dental coverage.
- Health Saving Account (HSA) with employer contributions.
- Expanded mental health support.
- Paid parental leave policy and fertility benefits.
- Flexible PTO and personal sick time.
- Professional development stipend.
- Wellness/fitness benefits.
- Healthy lunches provided daily.
- Commuter benefits.
We’re hiring! Learn more and view open positions: https://www.verkada.com/careers/ Designed with simplicity in mind, Verkada's six product lines — video security cameras, access control, environmental sensors, alarms, workplace, and intercoms — provide unparalleled building security through an integrated, cloud-based software platform. Over 31,000 organizations, including 92 companies in the Fortune 500, across 93 countries worldwide trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016 with more than $700M in funding raised to-date, Verkada has expanded rapidly with 15 offices and 2,000+ full-time employees. The company was founded by computer scientists and security experts from Stanford University, and Hans Robertson, the former co-founder and COO of Cisco Meraki. Verkada is headquartered in San Mateo, CA with offices in Salt Lake City, Tampa, Phoenix, Austin, London, Sydney, Taiwan, New York, Philadelphia, Toronto, Mexico City, Tokyo, Korea, Singapore.