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Summary
About the Role
About You
- Minimum 3 years of experience in an IT support role.
- Associate’s degree in Information Technology or related field, or equivalent certifications (e.g., CompTIA A+).
- Strong working knowledge of Windows 10/11, Microsoft Office 365.
- Experience with Intune and mobile device management.
- Familiarity with imaging and deployment tools (e.g., SCCM).
- Experience with ServiceNow or equivalent ticketing system.
- Knowledge of conference room AV/Teams Rooms.
- Basic networking knowledge (IP configuration, DNS, DHCP, VPN).
- Excellent written and verbal communication skills.
- Strong organizational skills and the ability to multitask independently.
- A customer-first mindset and strong interpersonal skills.
- Experience adhering to SLA metrics and performance standards.
- Experience in a mid-to-large scale enterprise environment.
- ITIL Foundation certification.
- Experience with MacOS is a plus.
Benefits
- Opportunity to work in a dynamic environment with a focus on innovation.
- Flexibility to work outside of standard hours, including weekends and on-call shifts.
From the first guidewire to the first drug eluting stent, for over 60 years Cordis has remained at the heart of cardiovascular innovation. Cordis is again at the forefront of transformation in the cardiovascular space, leveraging internal development, partnership with the CordisX innovation incubator and targeted acquisitions of industry-disrupting technology. These innovations, brought to market with the strength of Cordis’ global footprint and operations, seek to transform the interventional space through enhanced clinical outcomes, customer-centric services, and impactful educational platforms – doubling-down on our commitment to the interventional community. Cordis will Go Beyond, to relentlessly pursue our dedication to transform cardiovascular care.