AP Scaled Customer Success Manager
$74.8k/y-$89.8k/y
11 days ago
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OnsiteFull-timeMid
Summary
BILL is seeking an AP Scaled Customer Success Manager to join their team in Draper, UT. The role focuses on managing a pooled book of business to drive revenue expansion and retention while ensuring customer satisfaction.
About the Role
As an AP Scaled Customer Success Manager, you will be responsible for engaging with clients through various communication methods to enhance product adoption and monitor customer health. Your tasks will include conducting training webinars, analyzing customer data for proactive engagement, and maintaining a deep understanding of BILL's products and services.
About You
Required:
- Experience in Customer Success, Sales, or Banking.
- Strong communication skills, both written and verbal.
- Ability to manage time effectively to maximize results.
- Basic understanding of financial reports and accounting systems.
Preferred:
- Experience with Salesforce and Gainsight.
- SaaS experience.
- Proven track record of meeting sales quotas.
Benefits
- 100% paid employee health, dental, and vision plans.
- HSA & FSA accounts.
- Life Insurance and Long & Short-term disability coverage.
- Employee Assistance Program (EAP).
- 11+ observed holidays and flexible time off.
- Employee Stock Purchase Program with discounts.
- Wellness & Fitness initiatives.
- Employee recognition and referral programs.
BILL
BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). We are dedicated to automating the future of finance so businesses can thrive. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. BILL occasionally uses AI-generated images in marketing materials for illustrative purposes only.
Draper, UT