Okay, I've searched for API Specialist roles in Orange County, CA with a minimum of 2 years experience in technical support or API troubleshooting, requiring a Bachelor's degree, within the software industry, and full-time schedule. I have found 47 positions matching your criteria.

Sure. Here's the analysis:

Job Analysis:

The API Specialist 2 role at Procore centers on being the technical bridge and subject matter expert for Procore’s API ecosystem, serving both internal and external developer communities. Fundamentally, this person is hired to ensure developers using Procore’s APIs encounter minimal friction—resolving complex technical issues, facilitating smoother integrations, and improving the overall developer experience. Success in this position means not only solving technical problems effectively but also proactively enhancing resources like documentation, training materials, and contributing to product improvements. The role requires collaborating cross-functionally with Product, Tech Support, and Customer Success teams—a dynamic environment where communication skills are as critical as deep API knowledge. The candidate will regularly handle escalations and ambiguities inherent in distributed API usage and integration challenges, so they must be autonomous, resourceful, and customer-oriented. Additionally, the capacity and enthusiasm for continuous self-improvement in technical skills is crucial due to Procore’s fast-evolving product landscape. Metrics for success likely include timely issue resolution, positive developer feedback, and contributions that reduce recurring problems or improve feature adoption.

Company Analysis:

Procore Technologies operates as a leading innovator in cloud-based construction management software, a sector rapidly adopting digital transformation but often challenged by fragmented workflows and legacy systems. Positioned as a market leader with a mission-driven and inclusive culture, Procore emphasizes ownership, continuous learning, and experimentation, which strongly influences the day-to-day experience of this API Specialist role. The company’s scale and global footprint mean this position impacts a wide developer ecosystem, requiring a candidate comfortable with high visibility and the responsibility of maintaining Procore’s technical reputation externally. Procore’s culture promotes autonomy and support, balancing the fast pace of technology iteration with a genuine commitment to employee growth and inclusion. This role fits within a larger Technical Services org, reporting to a manager yet clearly expected to serve as a peer expert and collaborative problem solver across multiple teams. Strategically, the API Specialist role supports Procore’s larger goal of empowering builders worldwide by simplifying integrations, thus enabling clients and partners to leverage the full power of the Procore platform and maintain its competitive edge in construction technology.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to troubleshoot a complex API integration issue for a customer. How did you approach the problem and what was the outcome?
• Behavioral: Describe an instance where you had to communicate difficult technical information to a non-technical stakeholder. How did you ensure clarity and understanding?
• Behavioral: Can you share a situation where you identified an opportunity to improve a process or tool related to APIs or integrations? What steps did you take to implement that improvement?
• Behavioral: Have you ever had to manage conflicting priorities or escalations while supporting multiple clients or partners? How did you balance these demands?
• Technical: Explain your experience working with RESTful APIs and how you typically test and debug API endpoints using tools like Postman.
• Technical: How would you handle a scenario where an external developer reports inconsistent data being returned by a Procore API endpoint?
• Technical: Walk me through how you would develop content for a Knowledgebase article to support developers integrating with a new API feature.
• Technical: What scripting languages or automation techniques have you used to troubleshoot or enhance API integrations?
• Situational: Imagine a partner is frustrated due to repeated API failures impacting their project timeline. How would you manage the relationship while addressing the technical issues?
• Situational: If you discover a recurring bug in an API endpoint that impacts multiple clients, what steps would you take internally and externally to resolve and communicate about this?
• Situational: Suppose Product Management asks you to prioritize feature requests for API improvements while you are already handling a backlog of support cases. How would you handle this prioritization?
• Company Fit: What about Procore's mission to build software that builds the world resonates with you personally and professionally?
• Company Fit: How do your approach to continuous learning and collaboration align with Procore’s culture and fast-paced environment?
• Company Fit: What excites you most about working in the construction technology space, specifically in a technical services capacity?
• Questions to Ask Interviewer: How does the InTech organization measure the success and impact of the API Specialist role beyond resolution metrics?
• Questions to Ask Interviewer: Can you describe how cross-team collaboration works between the API Specialists, Product Management, and Customer Success at Procore?
• Questions to Ask Interviewer: What opportunities for professional development and growth are available within the Technical Integration team at Procore?