Okay, I've searched for Application Support Engineer roles in Georgia specializing in AWS and DevOps, requiring 5+ years of experience, and listed as full-time positions. I found 45 openings that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The role of Application Support Engineer at Ness Digital Engineering is fundamentally about delivering robust support for complex applications hosted in a cloud environment, specifically utilizing AWS technologies. The core responsibilities include managing, maintaining, and troubleshooting these applications while ensuring high performance and reliability in a fast-paced, service-oriented culture. Candidates will likely face challenges like diagnosing high-severity incidents that span multiple AWS services, which requires not only strong technical acumen but adaptability and proactive problem-solving skills. Success in this role looks like efficiently managing application operations, minimizing downtime, and enhancing system performance through innovative solutions and automation. As the organization supports 'autonomous productive teams,' effective collaboration and communication will be crucial for success.

Company Analysis:

Ness Digital Engineering operates in the competitive digital engineering space, positioning itself as a strong player through its full-lifecycle offerings and emphasis on scalable services in digital transformation. The company, now part of KKR, benefits from a structure that enables significant investment in innovation, allowing its employees to work on high-impact projects with industry-leading clients. The culture at Ness is likely characterized by a focus on curiosity, growth, and collaboration, which can empower employees in roles such as that of an Application Support Engineer to innovate and take ownership of their work. Given that this role exists within a team dedicated to 'Nice Customer Services'—a nod to customer-centricity—candidates should expect to engage with complex customer needs and high-stakes problem-solving. The Application Support Engineer's responsibilities align with the company’s strategic goal of managing digital transformations effectively, making this a pivotal role in ensuring customer satisfaction and operational excellence.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to troubleshoot a critical application issue under tight deadlines. What steps did you take, and what was the outcome?
• Can you describe a project where you automated a manual process? What technologies did you use, and what was the impact?
• Provide an example of a time when you faced a significant performance problem with a cloud-based application. How did you diagnose and resolve it?
• How would you approach building proactive monitoring and alerting services for a new application?
• Can you explain your experience with AWS services, particularly EC2 and S3, and how you've utilized them for application support?
• Describe your familiarity with APM tools like AppDynamics or Dynatrace. How have they assisted you in managing application performance?
• Imagine you are faced with a high-severity incident affecting multiple customers' instances. How would you coordinate your team's response?
• What processes do you follow when implementing change management for application updates?
• Why are you interested in working at Ness Digital Engineering specifically, and how do you align with our culture of innovation?
• How do you stay current with the latest trends and technologies in cloud computing, particularly within AWS?
• What questions do you have about the team dynamics and the tools you'll be using as an Application Support Engineer at Ness?
• How do you maintain a balance between rapid response during critical incidents and the need for thorough troubleshooting?
• What strategies do you find effective when collaborating with cross-functional teams during application deployments?
• Given the focus on customer communication during critical events, how do you ensure that your messaging is clear and effective?
• What additional skills or experiences do you think could contribute positively to your role in application support?