Appointment Scheduler
4 days ago
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OnsiteFull-timeEntry
Summary
South Texas Renal Care Group is seeking an Appointment Scheduler to join their team in San Antonio, TX. The role involves registering and scheduling patients while ensuring exceptional customer service.
About the Role
As an Appointment Scheduler, you will be responsible for enhancing the patient experience by efficiently scheduling appointments and verifying patient information. Your daily tasks will include interacting with patients to gather necessary registration details, discussing insurance benefits and costs, and coordinating appointments across multiple locations. You will also document patient interactions and maintain accurate records, all while providing a welcoming and empathetic service.
About You
Required:
- Two years of experience working with patient access or extensive knowledge in the health insurance industry.
- Four years of general customer service experience or two years of medical admitting, billing, collection, or insurance experience.
Preferred:
- Knowledge of medical terminology.
- Versed in CPT/ICD codes.
Benefits
- Eligible for benefits including health insurance.
- Monday - Friday work schedule from 8:30am to 5:30pm.
South Texas Renal Care Group
Your kidneys. Our Passion. South Texas Renal Care Group is a physician-owned group of dedicated kidney specialists offering compassionate, full-service care for people suffering from kidney disease, diabetes and high blood pressure. With nine locations throughout San Antonio and South Texas, they treat chronic kidney disease, high blood pressure, lupus nephritis, glomerular/vascular disorders, proteinuria, hematuria, kidney stones and other kidney-related ailments and conditions. Their highly-skilled team of board-certified physicians, nephrologists and medical professionals believes in a unique and tailored approach to every patient, listening closely to the patients’ concerns and creating individualized treatment plans for each.
San Antonio, TX