Search for Asset Protection Detective roles in Manchester, CT, requiring full-time availability, with experience in security or loss prevention, offering competitive pay and benefits including 401(k).

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Asset Protection Detective

Manchester, CT

Full Time

security

401(k)

Entry-Level

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The role of the Asset Protection Detective at Macy's focuses fundamentally on safeguarding the company’s assets while ensuring a secure and pleasant shopping experience for customers. This detective will utilize advanced surveillance techniques and analytical tools to identify theft and dishonesty, both from external sources and within the staff. The responsibilities include apprehending shoplifters, maintaining compliance with legal standards, and collaborating closely with store teams and law enforcement. Success in this role hinges on the ability to develop a strong rapport with various stakeholders, including colleagues and community members, thereby creating an environment that emphasizes safety and respect. This role also demands a balance between exercising authority in sensitive situations while proactively sharing best practices to educate staff about loss prevention strategies, ultimately contributing to a culture of integrity and vigilance within the store. Candidates need to be well-prepared for the mental and physical demands of the job, showcasing flexibility, quick thinking, and adaptability under pressure.

Company Analysis:

Macy's sits at a pivotal intersection of tradition and modern retail, known for its storied legacy as a significant player in America’s retail landscape. The company is characterized by its commitment to community engagement through various charitable efforts, adding a layer of social responsibility to its business operations. The culture within Macy's appears to prioritize inclusivity, collaboration, and a customer-centric ethos, reflecting a work environment that values relationships and teamwork. This role's placement within the broader organizational hierarchy emphasizes the importance of Asset Protection not just as a security task but as a vital component to maintain customer trust and uphold the company’s reputation. The detective position directly supports Macy's goals of operational excellence and financial integrity, marking it as a strategic function within a larger framework aimed at ensuring business health amidst evolving retail challenges. Candidates can expect to thrive in a dynamic environment that offers opportunities for professional growth and community involvement, aligning personal ambition with Macy's mission to enrich the shopping experience.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Can you describe a time when you had to address a theft situation at work and how you managed it?
Tell me about a moment when you had to work with law enforcement or external authorities in a professional capacity.
How have you effectively communicated with a diverse group of peers or customers to resolve a conflict?
Describe a scenario in which you effectively adapted to a significant change in your workplace priorities.
What techniques would you utilize to assess the potential for theft within your assigned area?
How would you handle a situation where you suspect a colleague of dishonest behavior?
Can you walk us through the steps you would take during a theft incident, from identification to resolution?
Imagine you are working during a busy holiday season and you encounter a theft situation. What approach would you take to ensure the safety of customers and colleagues while addressing the incident?
Why do you believe it is important for Macy's to have a strong asset protection department?
How do Macy's values resonate with your personal values, particularly in community involvement?
What attracted you to apply for this position with Macy's specifically, and how do you see yourself contributing?
What questions do you have about the workplace culture or team dynamics within the Asset Protection department at Macy's?
What opportunities for career growth do you envision for someone in the Asset Protection Detective role?

Job Details

Overview Company

Asset Protection Detective

Macy's

a day ago

Highlight

OnsiteFull-timeEntry

Summary

Macy's is seeking an Asset Protection Detective for their Shoppes At Buckland Hills location in Manchester, CT. The role involves using advanced technology and analytics to protect company assets and maintain a safe shopping environment.

About the Role

As an Asset Protection Detective, you will use surveillance techniques to identify and apprehend shoplifters and dishonest employees, leverage de-escalation tools, recover stolen merchandise, and prepare reports on theft incidents. You will also build partnerships with store colleagues and law enforcement, testify in court, train colleagues on asset protection protocols, respond to alarm conditions, and facilitate first aid.

About You

Required:

Flexible availability, including days, evenings, weekends, and holidays.
Ability to communicate with diverse groups of customers and peers.
High School Diploma or equivalent.
Obtain and maintain required licenses, trainings, and certifications.

Preferred:

Resourceful self-starter who can adapt quickly to changing priorities.
Enjoy working as part of a team, as well as independently.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal/financial advice.

Macy's

Macy's is America’s store for life. The largest retail brand of Macy's, Inc. (NYSE:M) delivers quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com. Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms. We know the power of celebration, demonstrated through decades of memorable experiences created during Macy's 4th of July Fireworks® and Macy's Thanksgiving Day Parade®, as well as spectacular fashion shows, culinary events, flower shows, and celebrity appearances. Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists. With the collective support of our customers and employees, Macy's builds community and helps make a difference in every market we serve, supporting local and national charities by giving nearly $50 million each year, plus 146,000 hours of volunteer service. For more than 160 years, Macy’s has, and continues to, make life shine brighter for our customers, colleagues, and communities.

Manchester, CT