NYC Health + HospitalsHighlight
Summary
About the Role
About You
- A Baccalaureate Degree from an accredited college or university in Business Administration, Community Health, Psychology or related discipline.
- One year of full-time experience in a supervisory or administrative capacity in business management systems, general administration, health care, and medical/patient systems administration.
- Highly detail-oriented with the ability to properly prioritize.
- Strong written and verbal communication skills.
- Self-motivated with the ability to work independently.
- Experience with computer software, hospital service workflows, call center operations, and customer service.
- Bilingual preferred.
- 2+ years of customer service experience, preferably in a contact center or medical environment.
Benefits
- Comprehensive health benefits including medical, dental, and vision coverage.
- Opportunities for professional development and training.
- Supportive work environment focused on employee empowerment.
NYC Health + Hospitals is the nation’s largest public health care delivery system. We are an integrated network of hospitals, trauma centers, neighborhood health centers, nursing homes, and post-acute care centers. We are a home care agency and a health plan, MetroPlus. The health system provides essential services to more than 1.4 million New Yorkers every year in more than 70 patient care locations and in their homes. Our talented workforce of more than 40,000 represents the diversity of our city and the communities we serve. The excellence of our staff, and our continued mission to care for all without exception, make us unique and rightly positioned to provide equitable, high-quality, culturally responsive, and affordable health care in every New York City community. Our promise to New Yorkers: Empower every New Yorker – without exception – to live the healthiest life possible by providing equitable, high quality, culturally responsive, and affordable health care in every community.