About the Role

As an Assistant General Manager, you will be responsible for encouraging a sales team, developing sales specialists, and managing store operations. Your daily tasks will include resolving customer issues, setting sales goals, providing training and mentoring, analyzing staffing needs, and ensuring compliance with store merchandising standards. You will also lead the team in the absence of the General Manager and be accountable for achieving store targets.

About You

Required:

Background in customer service within the retail, restaurant, or wireless industry preferred.
1-2 years of experience in a Customer Service or leadership role.
Management experience in a commissions-based sales environment.
Proven track record of achieving challenging team and individual sales goals.
High school diploma or GED.
Willingness to work evenings, weekends, holidays, and during peak vacation periods.
Legally authorized to work in the United States.

Preferred:

Basic interview skills and enhanced staffing knowledge.
Experience in a retail or sales environment.

We live in the mobile age. Mobile technologies have transformed the way people live, work, learn, travel, shop, and stay connected. Acting as a control center of people’s lives, mobile technologies are expanding the boundaries of what’s possible and advancing the quality of life at home, in the office, and on the move. Victra is a privately-held company headquartered in Raleigh, North Carolina. As Verizon’s largest exclusive authorized retailer operating nearly 1,500 stores in 49 states, we are at the heart of this ongoing transformation. We empower our guests to live better lives by expertly connecting them with the right products and solutions in a caring, fun, and trustworthy manner. Our work and performance are guided by our core values -- Performance, Collaboration, Integrity, Innovation, and Celebration. Every day, our guests bring us their questions and challenges. We offer the right solutions for their needs and open their eyes to new opportunities. We are passionate about supporting our guests’ journeys every step of the way, with prompt services and memorable experiences that allow us to forge a long-term bond that is gratifying to us and essential to them.

Assistant General Manager

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Summary

About the Role

About You

Benefits