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Summary
About the Role
About You
- Bachelor's degree in business, finance, or related field preferred (or equivalent work experience).
- 5+ years of experience in mortgage servicing with direct foreclosure experience required.
- 2-5 years of leadership or management experience in a foreclosure, default, or loss mitigation environment.
- Strong knowledge of foreclosure laws, regulations, investor/insurer guidelines (FNMA, FHLMC, FHA, VA, USDA).
- Proven ability to manage high-volume pipelines and deliver results in a deadline-driven environment.
- Excellent communication and negotiation skills for working with attorneys, vendors, and internal stakeholders.
- Analytical and problem-solving skills, with the ability to interpret and act on performance metrics.
- Strong organizational skills and attention to detail.
- Proficiency with mortgage servicing systems (e.g., MSP/Black Knight, LPS, or similar).
- Experience leading foreclosure teams in a mid- to large-scale servicing operation.
- Knowledge of CFPB regulations and state-specific foreclosure timelines.
- Demonstrated success in process improvement and team development.
Benefits
- Competitive compensation and full benefits package including medical, dental, and vision.
- 100% company-paid life insurance and disability coverage.
- 401K with company matching.
- 17 days PTO (increases with tenure) and 9 company paid holidays.
- Professional but fun, casual work environment and great team culture.
Enlightened by 35 years of financial services experience, BSI Financial develops technology that is revolutionizing the way that mortgage lenders, investors and consumers interact and exchange in the $16 trillion U.S. mortgage marketplace. Our cloud-based, open-API and AI-driven platform automates loan boarding, creates transparency in loan monitoring and provides real-time investor reporting. Our big data approach to mortgage quality management provides exception reporting on loan file integrity, alerting operations teams to remediation priorities, pre-empting borrower complaints and regulatory scrutiny. This is applied daily to our servicing portfolio and offered as a RegTech SaaS solution by our affiliate, Bizzy Labs. We offer borrowers the convenience of a mobile application that provides payment options, handles loan document requests and enables digital interaction with customer service. This elevates customer satisfaction and retention, creating value for loan originators and investors. BSI Financial is managed by a talented team of mortgage professionals with industry expertise, digital technology development experience and extensive regulatory understanding. Our culture-driven approach to innovation and problem-solving keeps us at the forefront of industry modernization. Our business model has made us one of the fastest growing mortgage servicers in the industry.