Associate - Client Service
a day ago
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OnsiteFull-timeEntry
Summary
JPMorganChase is seeking an Associate - Client Service to join their team in Brooklyn, NY. The role involves delivering exceptional customer service and operational support to clients.
About the Role
As a Client Service Delivery Associate, you will address client inquiries, process transactions, troubleshoot issues, and identify opportunities to refer services based on client needs. You will leverage your knowledge of banking principles to make informed decisions and contribute to team objectives while enhancing client relationships.
About You
Required:
- 3+ years of experience in a client service role within a financial institution.
- Excellent influencing, negotiation, and communication skills.
- Experience in change management and facilitating strategic communications.
- Proficiency in digital literacy and willingness to implement new technologies.
Preferred:
- Ability to analyze processes and recommend improvements.
- Experience in client-facing roles across multiple business areas.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to work independently and multi-task in a fast-paced environment.
Benefits
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms © 2024 JPMorgan Chase & Co. All rights reserved. JPMorganChase is an Equal Opportunity Employer, including Disability/Veterans.
Brooklyn, NY