Associate Client Support Consultant - Chat Team
ADP2 days ago
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HybridFull-timeEntry
Summary
ADP is hiring an Associate Client Support Consultant for their Chat Team in Augusta, GA. The role involves serving as the front-line for solving clients' challenges, including issue resolution and training users on ADP technology.
About the Role
As an Associate Client Support Consultant, you will help clients manage their business using ADP solutions, troubleshoot payroll issues, and partner with multiple business units for a seamless client experience. You will also be responsible for adhering to a daily schedule and managing a high volume of inbound calls, especially during peak seasons.
About You
Required:
- At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
- Ability to work overtime hours during peak seasons.
Preferred:
- Military experience.
- A college degree in a relevant field.
Benefits
- Best-in-class benefits starting on Day 1.
- Opportunities for career advancement and continuous learning.
- Company-paid time off for volunteering.
ADP
Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.
Augusta, GA