Associate, Customer Experience, Hospitality
RH19 hours ago
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OnsiteFull-timeEntry
Summary
RH is seeking an Associate, Customer Experience, Hospitality to join their team in Corte Madera, CA. The role involves delivering exceptional service to customers while creating a luxury experience.
About the Role
As a Customer Experience Associate, you will be responsible for engaging with customers to identify their needs, collaborating with cross-functional partners to exceed customer expectations, and building brand loyalty through a deep understanding of RH product offerings. You will represent the RH brand through polished communication and professionalism, and innovate with an entrepreneurial spirit.
About You
Required:
- 1+ years of experience in Customer Service, luxury retail preferred.
- Excellent verbal and written communication skills.
- Exceptional analytical, problem-solving and decision-making skills.
- Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications.
Preferred:
- Poise and confidence to interact with high-end customers while maintaining confidentiality.
- Driven to deliver first-class service and exceed customer expectations.
- Ability to recognize and respond to multiple priorities.
- Strategic, highly organized and results-oriented.
RH
WE’RE LOOKING FOR A FEW GOOD PEOPLE WHO DON’T KNOW WHAT CAN’T BE DONE Some look for a job, others seek opportunity. Opportunities to do something extraordinary, remarkable and amazing. Something that hasn’t been seen before, because it hasn’t been done before. Something out there, in the uncharted waters, at the highest altitudes, where the air gets thin, and the odds get slim. Where the map is your imagination, your compass is your values, and you are driven by your vision. Opportunities that lie beyond the edge of impossible, that you make possible. Opportunities that bewilder others to ask, “Who does that?” Outcomes that embolden us to respond, “We do.” Explore our current opportunities at www.RH.com/careers.
Corte Madera, CA