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Job Analysis:
The Associate Director, Software Engineering - Technical Specialist role at Kyndryl centers fundamentally on leading and managing the company's Workday Hire to Retire Total Rewards portfolio. This role is strategic by nature, requiring the candidate not only to oversee large-scale Workday ERP implementations but also to align these initiatives with broader business objectives, ensuring technology serves as a true enabler for operational efficiency and HR transformation. Successful candidates must navigate complex, cross-functional environments involving HR, Finance, IT, and external vendors, emphasizing a need for collaborative leadership, stakeholder management, and a nuanced understanding of both technical and business dimensions. Mastery of Workday’s core modules and architecture is critical, as is leadership experience with geographically dispersed teams within global organizations. The role demands an ability to think both strategically and tactically—anticipating challenges such as system integrations, change management, and continuous optimization post-implementation. Success in the first 6–12 months likely involves delivering on project milestones, mitigating risks, enhancing user adoption, and embedding governance frameworks that ensure sustainable platform stability and performance. A growth mindset, customer-centric focus, and inclusive leadership style are underscored as equally important alongside technical expertise, pointing to a role that is as much about people and change leadership as about technology delivery and management.
Company Analysis:
Kyndryl is positioned as a global leader in IT infrastructure services, with a heritage drawn from an enterprise trusted by 75 of the Fortune 100 companies. This independent, innovation-focused organization prides itself on reliability and continuous advancement in digital ecosystems that power vital technology for global progress. The company culture prioritizes inclusion, equity, and employee growth, signaling a workplace that values diversity of thought and ongoing professional development. For a role like Associate Director of Workday, this environment likely means operating within a dynamic, mission-driven culture that promotes collaboration across global teams and values strategic initiatives that contribute directly to the company’s evolving technological landscape. Organizationally, this position appears strategic and high-impact, providing visibility to senior leadership and requiring alignment with multiple business units. It serves a vital function in scaling and stabilizing core HR and finance systems that underpin Kyndryl’s global workforce operations, directly supporting the company’s broader goals of operational excellence and digital modernization. For candidates, thriving here will mean embracing the company’s inclusive values, being adaptable within a fast-paced matrix environment, and continuously honing both leadership and technical capabilities to meet expanding business demands.