Associate Manager, Originations
$73.6k/y-$138k/y
SoFi2 days ago
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OnsiteFull-timeMid
Summary
SoFi is seeking an Associate Manager, Originations to join their team in Jacksonville, FL. The role involves leading, coaching, and developing a team of Origination Specialist agents who handle the review and processing of personal loans, student loans, and private school loan products.
About the Role
As an Associate Manager, Originations, you will independently manage teams of 15-20 loan reviewers, mentor and coach team members, handle escalated customer issues, ensure compliance with procedures, and foster a culture of accountability and continuous improvement within the team.
About You
Required:
- 2+ years of customer service experience at a financial institution.
- Exceptional time management skills with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Ability to react to change quickly and implement new processes.
- Professional demeanor and excellent work habits.
Preferred:
- Associate's Degree.
- 2+ years of supervisory or management experience.
- Experience in loan processing, student loan originations, consumer credit, or consumer lending.
Benefits
- Competitive base pay ranging from $73,600 to $138,000.
- Eligibility for bonuses and long-term incentives.
- Comprehensive and competitive benefits package.
SoFi
SoFi is a values-driven company on a mission to help our members get their money right. We create modern financial products and services that help people borrow, save, spend, invest, and protect their money better, so that they can achieve financial independence and realize their ambitions—from owning a home to saving for retirement, paying off their student loans, and more. CFL #6054612; NMLS #1121636 (www.nmlsconsumeraccess.org) Advisory services through SoFi LLC, a registered investment advisor. SoFi Checking and Savings is offered through SoFi Bank, N.A. Member FDIC. SoFi Money™ is offered through SoFi Securities LLC, member FINRA/SIPC.
Jacksonville, FL