Aston Martin / McLaren Service Advisor
4 days ago
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OnsiteFull-timeMid
Summary
THE COLLECTION is seeking a Service Advisor to join their team in Miami, FL. The role involves providing exceptional customer service and managing service functions in a luxury automotive environment.
About the Role
As a Service Advisor, you will be responsible for resolving customer complaints, processing service functions using CDK, Excel, Word, and Outlook, writing up repair orders, understanding car terminology, and collaborating with technicians to provide accurate estimates. You will also work with body shops and warranty companies to facilitate repairs and ensure customer satisfaction.
About You
Required:
- 3+ years of relevant experience in a luxury automotive dealership.
- Strong organizational skills and ability to manage multiple priorities.
- Excellent sales and customer service skills.
Preferred:
- Experience in a fast-paced, high-volume environment.
- Ability to make decisions that benefit both the customer and the company.
Benefits
- Medical, Dental, and Vision Insurance.
- 401(k) Plan with generous employer match.
- Flexible Paid Time Off (PTO).
- Paid vacation days and holidays.
- Birthday Off.
- Closed Sundays for work-life balance.
- Additional supplemental benefits.
THE COLLECTION
THE COLLECTION is South Florida’s foremost luxury automotive dealership and home to nine world-renowned auto franchises under one roof – Alfa Romeo, Aston Martin, Audi, Ferrari, Jaguar, Land Rover, Maserati, McLaren, Porsche, Pininfarina Automobili, For employment opportunities, please contact our HR office at recruitment@thecollection.com or visit our website at www.thecollection.com.
Miami, FL