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Summary
About the Role
About You
- High school diploma or equivalent; associate or bachelor’s degree preferred.
- 1–2 years of customer service or dealer support experience, preferably in the automotive industry.
- Strong written and verbal communication skills.
- Proficiency in using CRM tools, live chat platforms, and Microsoft Office Suite.
- Ability to multitask, prioritize, and remain composed in a fast-paced environment.
- Detail-oriented with strong problem-solving and interpersonal skills.
- Automotive Call Center Experience.
- Familiarity with automotive terminology.
Benefits
- Collaborate with a diverse network of people.
- Work locally or remotely, significantly reducing or eliminating travel demands.
- Equipment will be supplied.
- Flexible working hours within a rotating schedule.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company serving clients in more than 120 countries. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.