Okay, I've searched for Avaya Voice Network Engineer roles in St. Louis requiring 7+ years of experience, particularly focusing on hands-on experience with Avaya technologies and contact center solutions. I found 22 positions that match your criteria.

Sure. Here's the analysis:

Job Analysis:

The Avaya Voice Network Engineer role at SiRA Consulting is fundamentally about ensuring reliable and efficient communication technology systems for clients, particularly involving Avaya's suite of products. This position requires a deep technical expertise in Avaya Aura technology and associated voice communication architectures. Key responsibilities include managing complex issues, from L2 to L4 support, which likely involves critical thinking and advanced problem-solving skills to resolve outages or technical failures (P1/P2/P3/P4 issues). Additionally, the preparation of Root Cause Analysis (RCA) indicates an expectation for thoroughness and a forward-thinking approach to incident management, emphasizing learning and continuous improvement. Success in this role would mean providing high uptime reliability, enhancing customer satisfaction through prompt resolutions, and delivering infrastructure upgrades and designs that align with enterprise needs. The candidate must adeptly navigate cross-functional coordination, particularly with client stakeholders and potential vendor relationships while integrating business objectives with technology solutions.

Company Analysis:

SiRA Consulting operates in a dynamic consulting landscape, specializing in bridging the gap between evolving technology and business needs. As a Certified MBE, the company's foundation suggests a commitment to diversity and inclusive business practices, which can enrich its workplace culture. The emphasis on not just technology provision but also proactive, tailored solutions positions SiRA as an adaptive and client-focused entity, likely promoting a fast-paced environment where innovation and strategic problem-solving are integral to its philosophy. Within this context, the Avaya Voice Network Engineer would likely act as a critical player in aligning IT solutions with client business goals, facilitating collaboration across teams to deliver superior service. Given the hands-on technical nature of the role, the individual would need to engage closely with both technical teams and customer stakeholders, indicating a high degree of visibility and influence within the organization. Overall, this position is strategically aligned to support SiRA's growth by enhancing client satisfaction and operational efficiency, making it central to the company's mission in a competitive consulting market.

Absolutely. Here are some mock interview questions that could come up:

• Tell me about a time when you had to manage a critical incident in a voice network. What steps did you take, and what was the outcome?
• Can you describe your experience with handling L2 to L4 support issues in a voice network environment?
• How do you approach preparing a Root Cause Analysis after a significant incident? Can you provide an example?
• Describe a time when you had to coordinate with cross-functional teams to resolve a technical issue. How did you ensure effective communication?
• How would you handle a situation where a client's voice network is experiencing intermittent outages?
• What steps would you take in the design and implementation of an Avaya voice network for a new client?
• Can you walk us through your experience with Avaya Aura technology and how you've applied it in previous projects?
• How familiar are you with protocols like SIP and H323? Can you explain their importance in voice network functionality?
• Imagine you are tasked with upgrading an Avaya voice network. What key considerations would you keep in mind during this process?
• Why do you want to work for SiRA Consulting, and how do you believe your technical skills align with our mission?
• What aspects of our approach to technology integration resonate with your professional values?
• Could you discuss your understanding of the benefits of working with a Certified MBE and how that impacts client relationships?
• What questions do you have for us regarding the Avaya Voice Network Engineer role and the team dynamics at SiRA?
• How do you stay updated on the latest developments in voice communication technologies, particularly regarding Avaya's offerings?
• What do you consider the most challenging aspect of designing a voice network, and how do you typically address this?