AWM, Marcus by Goldman Sachs, Payments & Reconciliations Operations Manager, Associate - Richardson, TX / Draper, UT – Goldman Sachs – Jobs in Richardson, TX | OpenJobs AI

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Goldman Sachs

Job Details

Overview Company

AWM, Marcus by Goldman Sachs, Payments & Reconciliations Operations Manager, Associate - Richardson, TX / Draper, UT

Goldman Sachs

2 days ago

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OnsiteFull-timeSenior

Summary

Goldman Sachs is seeking an Associate, Payments & Reconciliations Operations Manager to join their Asset and Wealth Management team in Richardson, TX / Draper, UT. The role involves overseeing operations teams to achieve business goals in customer service and employee satisfaction.

About the Role

As a Payments & Reconciliations Operations Manager, you will be responsible for setting strategic action plans, leading high-performing teams, ensuring timely resolution of customer inquiries, managing workload for cross-functional teams, and driving improvements in business processes. You will also oversee the ACH Exception process and manage escalations, while maintaining a focus on customer satisfaction and professional support.

About You

Required:

Bachelor’s degree
Minimum of 3 years of banking or contact center operation experience
Minimum of 5 years supervisory experience managing other leaders
Self-directed, detail-oriented, critical thinker with a positive attitude

Preferred:

Master’s degree in Finance or a related field
Leadership experience in a startup environment
Money Movement Reconciliation experience

Benefits

Comprehensive benefits package including health, dental, and vision coverage.
Opportunities for professional development and training.
Commitment to diversity and inclusion in the workplace.

Goldman Sachs

We aspire to be the world’s most exceptional financial institution, united by our shared values of partnership, client service, integrity, and excellence. Operating at the center of capital markets, we act as one firm, mobilizing our people, capital, and ideas to deliver superior results across our clients’ most complex challenges. For 156 years, Goldman Sachs has delivered world-class execution on a global scale across our leading Global Banking & Markets and Asset & Wealth Management businesses. Apprenticeship is central to our culture, with hands-on coaching and access to leaders who bring decades of experience and expertise. With office locations around the world, we offer a broad range of career opportunities to those who insist on excellence and thrive on performance. Find our Social Media Disclosures here: gs.com/social-media-disclosures

Richardson, TX