Benefits Call Center Representative
ConduentHighlight
Summary
About the Role
About You
- Previous customer service and call center experience.
- High school diploma or GED.
- Strong keyboarding skills and proficiency in MS Office.
- Excellent verbal and written communication skills.
- Strong problem-solving skills.
- Ability to multitask effectively while navigating multiple systems.
- Ability to follow guidelines and process transactions accurately.
- Ability to work independently and stay motivated in an onsite environment.
- Successful completion of background check and drug test.
- Must be 18 years of age or older.
- Experience with defined benefit pension plans, retirement programs, or employee benefits.
Benefits
- Health insurance coverage.
- Voluntary dental and vision programs.
- Life and disability insurance.
- Retirement savings plan.
- Paid holidays.
- Paid time off (PTO) or vacation and/or sick time.
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them. We leverage cloud computing, artificial intelligence, machine learning, automation and advanced analytics to deliver mission-critical solutions. Through a dedicated global team of approximately 55,000 associates, process expertise and advanced technologies, our solutions and services digitally transform our clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs. We drive progress in every process for our client including disbursing approximately $100 billion in government payments annually, enabling 2.3 billion customer service interactions annually, empowering millions of employees through HR services every year and processing nearly 13 million tolling transactions every day. Learn more at www.conduent.com