Acquire4Hire is seeking a Bicycle Service Writer to join their team in Hudson, NY. The role involves managing the service department workflow and ensuring customer satisfaction through effective communication and service writing.
About the Role
As a Bicycle Service Writer, you will be responsible for interfacing with customers, diagnosing bike issues, managing service orders, sourcing parts, processing warranties, and maintaining an organized service department. You will also track key performance indicators and communicate with the store manager regarding service department needs.
About You
Required:
Two+ years of bike mechanic experience.
Excellent reliability and proven experience showing up to work on time.
Good communication skills to manage service writing and customer interactions.
Ability to concentrate on tasks for extended periods while on your feet.
Ability to lift 50 pounds.
Preferred:
Enthusiasm for bicycles.
Alignment with the company's core values.
Benefits
Competitive Pay
Paid sick time and vacation time
Employee Purchase Benefits
Outstanding Company Culture including quarterly outings as a group
Acquire4Hire
From job post to hire, we're here to make hiring simple. Our application has been specifically designed for: - Nonprofit Organizations - Cooperatives - Franchises - Multi-Location Businesses - Business Associations and Networks
Company Size: 1-10 employeesIT Services and IT Consulting