Bilingual (English/Spanish) Customer Service Representative
3 days ago
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OnsiteFull-timeEntry
Summary
Kanner & Pintaluga is seeking a Bilingual (English/Spanish) Customer Service Representative to join their team in Houston, TX. The role is essential for managing client interactions and facilitating communications within the Personal Injury department.
About the Role
As a Bilingual Customer Service Representative, you will be responsible for client intake, case management, and claims processing. Your daily tasks will include handling incoming calls, preparing reports, and coordinating events. You will play a key role in ensuring effective case progression and client satisfaction.
About You
Required:
- High school/GED diploma required.
- Strong understanding of HIPAA requirements and the ability to maintain high levels of confidentiality.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment.
Preferred:
- Bilingual (English/Spanish) highly preferred; additional language skills in Creole are a plus.
- Customer service or previous office or executive assistant experience is preferred.
- High attention to detail with the capability to scan, index, and manage documents accurately.
Benefits
- Competitive Wage
- Paid Time Off, Holiday, Bereavement, and Sick Time
- 401K Retirement Savings Plan with Firm match
- Group Medical/Dental/Vision Plans
- Employer-Covered Supplemental Benefits
- Voluntary Supplemental Benefits
- Annual Performance Reviews
Kanner & Pintaluga
Kanner & Pintaluga is a NLJ500 and Mid-Market 50 law firm that has recovered over one billion dollars for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.
Houston, TX