Bilingual Clinical Support Specialist
Vheda HealthHighlight
Summary
About the Role
About You
- Fluent in Spanish
- Current and active RN license
- Minimum of 1-3 years of experience in a critical care setting
- Understanding of chronic disease management and progression
- Proficient with technology and web-based applications
- Proven ability to work effectively in a remote setting
- Demonstrate effective communication skills with compassion and empathy
- Previous experience in an emergency room setting
- Experience working with diverse populations
- Understanding of Medicaid and/or Medicare
- Experience with telephonic patient outreach
- Familiarity with Motivational Interviewing techniques
- Experience in care coordination or case management roles
- Experience with HEDIS and/or NCQA standards
Benefits
- Competitive salary: Up to $70k per year
- Comprehensive health insurance including medical, dental, vision, LTD, STD, and life insurance
- 401(k)
- Unlimited paid time off
- 12 paid company holidays
- Engaging team events
Vheda Health is the leader in virtual health engagement for health plans managing Medicaid, Medicare, and SNP populations. With over 12 years of experience, our turnkey chronic care, behavioral health programs create a digital extension to your health plan, delivering an outstanding 84% member engagement, 3:1 ROI, and better health outcomes. The most trusted government payors partner with Vheda Health to create the best healthcare experience that empowers people to live their best life. We are experts in Medicaid, Medicare, and SNP. The complexity of these populations demands a specialized approach to their engagement. We have been serving the underserved & often-hard-to-reach population for 10 years, with successful member stories. Our approach is time-tested, one you can trust, and one you can count on. Our success is rooted in our novel approach, combining live care coordination, remote monitoring, an app and the smartphone your members need to stay engaged. We consistently outperform any engagement and virtual care effort, and we will guarantee it. Come explore a partnership with Vheda Health and realize the future of virtual health engagement. Vheda Health is a nationally certified Minority Business in all 50 states. We also hold state specific designations in Illinois (BEP), Maryland, and Pennsylvania. To learn more, schedule a call with our Partnership team: partnership@vheda.com