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Summary
About the Role
About You
- High School Diploma or equivalent.
- Minimum of one (1) year of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service.
- Demonstrated understanding of state and federal programs available.
- Demonstrated knowledge of Medicaid, Medicare, SSDI, and SSI.
- Bilingual: Ability to speak and write English and Spanish fluently.
- Required computer skills: experience with data entry and word processing, capable of operating routine office equipment, and knowledge of MS Office applications.
- Previous Certified Application Counselor training (CAC) – State and/or Federal.
- At least two (2) years of experience in hospital site financial counseling, hospital/medical office, medical insurance and/or customer service.
Benefits
- Medical, Dental & Vision Insurance
- Retirement Benefits
- 15 days of PTO
- 7 paid Holidays
- 2 Floating holidays
- 1 Elevate Day (floating holiday)
- Employee referral bonus program
- Career growth opportunities
Elevate Patient Financial Solutions® is a trusted partner who delivers superior RCM solutions to hospitals, health systems, and health providers nationwide. For more than 40 years, we've been developing and continually refining our best-in-class services and innovative, specialized technology, to address the most complex challenges of the revenue cycle. We've carefully built teams with unmatched industry experience and service-specific expertise, and our commitment is to deliver on our promises, seek continuous improvement, and the pursuit of excellence to deliver results for our clients. Our services include Eligibility & Disability, Self-Pay, Third Party Liability, Workers' Compensation, Veterans Administration, COB Denials, Out-of-State Eligibility, and A/R Services, including A/R billing and insurance follow up, legacy conversions and project-specific aged A/R work down. With in-depth, state-specific knowledge and a coast-to-coast presence, ElevatePFS delivers exceptional performance and an unmatched client experience.