Bishs RV - Customer Solutions Specialist, application via RippleMatch
$60k/y-$80k/y
a day ago
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OnsiteFull-timeEntry
Summary
Bish's RV is seeking a Customer Solutions Specialist to join their team in Traverse City, MI. The role involves being the first point of contact for service guests, identifying service needs, educating customers about RV systems, and maintaining communication between customers and technicians.
About the Role
As a Customer Solutions Specialist, you will deliver exceptional customer service from check-in to final delivery, educate customers on repairs and maintenance, and recommend additional services. You will also document service requests, communicate service progress, and ensure customer satisfaction post-service.
About You
Required:
- Excellent communication skills.
- Strong organizational and time management skills.
- Ability to pass a background check and drug test.
Preferred:
- Basic understanding of RV systems and repair terminology.
- Computer proficiency with service management software.
Benefits
- Comprehensive benefits package including medical, vision, dental, and other supplemental coverages.
- 401K with 5% match.
- Employee discounts.
- Company-paid life insurance.
- Gym membership reimbursement.
- Opportunities for advancement.
- Annual Incentive Trip for Top Performers.
- RV Borrowing Program.
RippleMatch
RippleMatch is the recruitment automation platform changing how Gen Z finds work. By replacing job boards with matching and automation, RippleMatch eliminates the most time-intensive parts of the recruitment process for both employers and job seekers. Leading employers leverage RippleMatch to build high-performing teams and Gen Z job seekers across the country trust RippleMatch to launch and grow their careers.
Traverse City, MI