Search for BMC Mainview roles with a focus on remote positions, emphasizing contract work, requiring experience in incident management, and located in the Northeast US, preferably Hartford.

Okay, I've searched for BMC Mainview roles focused on remote positions with contract work, requiring experience in incident management, and located in the Northeast US, specifically Hartford. I have found 15 positions for you.

BMC Mainview

Hartford, CT

Remote

Level 2/3 technician

Contract

Can you help me to analyze the job description and company culture?

Sure. Here's the analysis:

Job Analysis:

The BMC Mainview role at Ztek Consulting Inc is fundamentally designed to ensure the stability and efficiency of software operations within the Mainframe environment, particularly focusing on automation and support processes. This position requires the candidate to adeptly navigate the complexities of incident and change management while maintaining software currency and security. Responsibilities include creating automation using Total Object Manager (TOM) and managing incidents as a Level 2/3 technician, which implies a need for significant technical expertise and a proactive approach to problem-solving. Success in this role revolves around not just technical proficiency, but also the ability to build effective working relationships across teams, communicate changes clearly to stakeholders, and stay informed about evolving technologies and best practices. Given the more client-centric nature of Ztek’s offerings, candidates will likely face challenges related to prioritizing requests from various support groups while adhering to change management protocols. Performance in the first year will likely be measured by the efficiency of incident resolution, the effectiveness of automation solutions, and the overall uptime and reliability of the systems managed.

Company Analysis:

Ztek Consulting Inc operates in a competitive landscape of talent management solutions, emphasizing diversity and a commitment to hiring veterans. This position sits within a company that values innovative approaches combining human talent with advanced technology, which is reflective of a forward-thinking and adaptive culture. Ztek’s focus on best practices and metrics-driven service offerings suggests a performance-oriented environment where results are paramount. The role of BMC Mainview aligns closely with the company's strategic goals of providing high-quality, responsive services to multiple industries, emphasizing the importance of maintaining robust software solutions that meet client needs. As a remote role, candidates should consider how this position fosters cross-team collaboration through virtual communication, reinforcing the need for proactive reporting and updates. Ztek's strong reputation and diverse client base suggest that employees might enjoy the advantages of a stable yet innovative workplace, with ample opportunity for growth in the tech space, particularly given the focus on emerging technologies and workforce management solutions.

Mock up some interview questions based on the job description.

Absolutely. Here are some mock interview questions that could come up:

Describe a time when you successfully automated a process. What tools did you use, and what was the outcome?
Can you provide an example of a challenging incident you managed? What steps did you take to resolve it?
Tell me about a situation where you had to collaborate with multiple teams. How did you ensure effective communication?
How would you prioritize a request for automation while managing other high-priority incidents? What factors would influence your decision?
What technical experience do you have with BMC Mainview, and how comfortable are you using Total Object Manager?
How do you stay updated on new features and updates related to the software you manage?
If faced with a critical incident during off-hours, how would you approach the situation?
Imagine you are tasked with implementing a significant software upgrade. How would you prepare and communicate this change to stakeholders?
Why are you specifically interested in joining Ztek Consulting, and how does our mission align with your career goals?
How do you believe diversity and inclusion enhance a company’s success, particularly in tech-focused roles?
Can you discuss your experience working with clients to understand their technical needs? How did you ensure their expectations were met?
What questions do you have about Ztek's approach to talent management and software solutions?
How does your experience align with our focus on best practices and metrics-driven results in workforce management?
What support or resources do you think are essential for this role to thrive in a remote working environment?

Job Details

Overview Company

BMC Mainview Specialist

Ztek Consulting

2 days ago

Highlight

RemoteContractorMid

Summary

Ztek Consulting is seeking a BMC Mainview specialist for a remote contract position. The role involves understanding the Mainview product, creating automation using Total Object Manager (TOM), and managing software/hardware incidents.

About the Role

As a BMC Mainview specialist, you will process automation requests, install and maintain software products, manage incidents as a Level 2/3 technician, and follow change management standards. You will also attend meetings with suppliers, learn new features, and interact with customers to achieve business goals. Occasional weekend and night work may be required.

About You

Required:

Good understanding of problem, incident, and change management process flows.
Experience in installing, upgrading, and maintaining software products.
Ability to manage incidents and participate in troubleshooting conferences.

Preferred:

Proactive learning of new software/hardware features.
Experience in building alliances across technical and business communities.

Ztek Consulting

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for its clients.

Ztek’s diversity-focused hiring models have proven successful, particularly in hiring veterans. The company's veteran-focused hiring and deployment program, Z-V.E.T, matches skilled veterans with clients' needs in various areas.

Ztek's best practices-focused, metric-based service offerings help optimize clients' ongoing workforce management needs through customized programs including RaaS (Recruiting as a Service), Professional Services, Z-Digital, and Z-Exec. The company serves multiple industries, such as information technology, healthcare, banking and financial services, supply chain and logistics, aerospace and defense, government, insurance, consumer packaged goods, retail, manufacturing, and pharmaceuticals.

Headquartered in Atlanta, Georgia, Ztek has an experienced senior management team in Workforce Management and IT & Business Process Outsourcing. The company has a solid reputation for sourcing the highest quality candidates in the US, Mexico, Canada, the EU, India, and the Philippines, and its credibility is well-established.

Hartford, CT