Bond/Surety Account Manager
$75k/y-$85k/y
Insurance Office of Americaa day ago
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HybridFull-timeMid
Summary
Insurance Office of America is seeking a Bond/Surety Account Manager to join their team, with options for hybrid or fully remote work. The role involves managing a book of business, ensuring account retention, and supporting new business initiatives.
About the Role
As a Bond/Surety Account Manager, you will manage an assigned book of business, coordinate administrative and customer service activities, and resolve complex issues. Key responsibilities include maintaining technical competence, leading the account management team, handling customer service requests, managing policy expirations and renewals, conducting client research, and developing relationships with underwriters. You will also be responsible for invoicing, claims facilitation, and ensuring compliance with company policies.
About You
Required:
- 4-5+ years of industry experience.
- Active licensing required.
- Strong decision-making and delegation skills.
- Exceptional customer service, communication, multitasking, and organizational skills.
- Ability to perform large work volumes with high degrees of accuracy.
- Proficiency in MS Office (Outlook, Word, Excel).
- High School Diploma (or equivalent).
Benefits
- Competitive salaries and bonus potential.
- Company-paid health insurance.
- Paid holidays, vacations, and sick time.
- 401K with employer match.
- Employee stock plan participation.
- Professional growth and career progression opportunities.
- Respectful culture and work/family life balance.
- Community service commitment.
- Supportive teammates and a rewarding work environment.
Insurance Office of America
Insurance Office of America (IOA) is the fourth largest privately held insurance brokerage in the United States. Founded in 1988, IOA is a recognized leader in providing property and casualty, employee benefits, and personal lines insurance and risk management solutions as well as insurtech innovation. Headquartered in Longwood, Florida, part of the greater Orlando community, IOA has more than 1,300 associates located in over 60 offices in the U.S. and United Kingdom. For more information, visit www.ioausa.com.
Buffalo, NY