Branch Member Service Representative
Northwest Federal Credit UnionHighlight
Summary
About the Role
About You
- High school diploma or equivalent.
- Minimum 2 years’ experience in retail sales or customer service with cash handling experience.
- Accuracy and detail orientation.
- Effective oral and written communication skills.
- Working knowledge of NWFCU, Federal and state regulations required by the National Credit Union Association.
- Ability to interact effectively with all levels of the organization and/or with members.
- Ability to communicate with tact and diplomacy and to exercise sound judgment, logic and initiative while maintaining member confidentiality.
- Effective problem-solving skills.
- Effective sales techniques.
- Ability to use standard banking and office equipment and systems; working knowledge of Microsoft Office products.
- Ability to work Monday-Thursday 9AM-5PM, Friday 9AM-6PM, and Saturday 9AM-1PM.
- Previous experience at a financial institution.
Benefits
- Comprehensive medical, dental, and vision plans for you and your family.
- 4 weeks paid vacation.
- 12 paid holidays.
- 24 hours of paid volunteer time.
- Parental leave.
- Company paid disability and life insurance.
- Generous 401(k) plan with up to 7% employer match.
We’re proud to offer financial services for every stage of your life—from your child’s first youth savings account to financing their education; to major purchases such as cars or your home—we’re dedicated to delivering consistent service to every member, every day, every time. Privacy and Security Policies: With respect to content on Northwest Federal Credit Union's official Facebook, Twitter and YouTube pages, Northwest Federal Credit Union follows the privacy policies posted on these individual sites. Please note that when visiting any of these official Northwest Federal Credit Union's social media pages, when applicable you are also subject to the terms and conditions of Northwest Federal Credit Union's Privacy and Internet Policy and general terms of use, in addition to the individual site's terms of service and privacy policies. Access our complete policy here: https://www.nwfcu.org/interior_template.aspx?id=1343 To protect your privacy and the privacy of others, please do not include personally identifiable information such as Social Security numbers, account numbers, phone numbers or e-mail addresses in any comment or post. If you do include personally identifiable information in your comment, your comment or post may be deleted. Federally insured by NCUA. Equal Housing Lender.