Branch Member Service Representative
$17.46/h-$22.30/h
3 days ago
Highlight
OnsiteFull-timeEntry
Summary
OE Federal Credit Union is seeking a Branch Member Service Representative to join their team in Elko, NV. The role involves engaging members, processing transactions, and providing high-quality service in a community-focused environment.
About the Role
As a Branch Member Service Representative, you will actively engage with members to create a welcoming service environment, educate them on credit union products, process transactions, manage cash procedures, and collaborate with colleagues to ensure efficient service. You will also maintain compliance with regulations and perform other related duties as assigned.
About You
Required:
- High School Diploma/GED required.
- Minimum 1 year of work experience in a similar role required.
- Excellent interpersonal, verbal, and written communication skills required.
- Proficiency with Microsoft Office products.
Preferred:
- Proficiency in Microsoft Excel is a plus.
- Bilingual in English and Spanish preferred.
Benefits
- Medical, dental, and vision benefits that cover the employee, spouse, and dependents.
- Retiree medical benefits.
- A defined benefit Pension Plan with 100% employer contributions of $3.50/hour.
- $10,000 Life Insurance.
- $5,000 Accidental Death and Dismemberment.
- 11 ½ Paid Holidays per year.
- 17 days of Paid Time Off (PTO) to start.
- Annual Performance Bonus Program - Up to 5% of employee’s annual base paid on December 15th of each year.
- A 401(k) plan.
- OE Federal Membership for you and your family.
- Employee loan discounts.
- Casual dress code.
OE Federal Credit Union
OE Federal Credit Union is the Credit Union for dirty hands, muddy boots, and hard hat hair. We were founded in 1964 by union workers for union workers and their families. We know what you're thinking. You hear the words "Credit Union" and think small or limited. But OE Federal is the largest labor based credit union in the country. We serve more than 135 union groups, 32 different trades, and over 82,500 members. Whether you're looking to save, borrow, or move your money around, we can help you take care of that.
Elko, NV