About the Role

As a Business Analyst 2, you will analyze and document business processes, provide technical support to development teams, translate regulatory requirements into system design, and assist with data migration. You will also create training materials, conduct stakeholder meetings, and prepare reports for government stakeholders.

About You

Required:

Associate degree or equivalent technical study in Business, Information Systems, Computer Science, or related field.
2+ years of Business Analyst experience supporting technology or workflow automation projects.
2+ years of Salesforce platform experience supporting business or system implementations.
2+ years of workflow automation or digital process improvement experience.
Strong experience with requirements gathering, documentation, and stakeholder collaboration.
Proficiency with Microsoft Office tools including Visio, Word, Excel, PowerPoint, and Outlook.
Excellent communication, presentation, and technical documentation skills.

Preferred:

Experience with Salesforce CRM implementations or Salesforce administration.
Knowledge of Ohio SACWIS or other child welfare information systems.
Experience supporting government, public sector, or human services technology programs.
Experience leading digital workflow automation or system modernization initiatives.

Seneca Resources is an Information Technology and Engineering professional services firm supporting clients in the public and private sectors. For over 15 years, Seneca Resources has successfully delivered services and solutions to organizations ranging from small businesses to Fortune 100 companies and numerous branches of the Federal Government. Areas of technical and functional expertise include: CIO and CTO Services / CISO Services / ERP Solutions / Managed Security Services / CRM Solutions / Data Analytics / Utility SMART Solutions / Cloud Implementation and Migration / Project Management Office (PMO) and Project Management (PMP) / Microsoft Solutions Seneca Resources supports clients globally with industry expertise in the following verticals: Energy / Utilities / Banking / Automotive / Manufacturing / Healthcare / Defense / National Security / Retail / Digital Media / Oil & Gas / eCommerce

Business Analyst 2

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Summary

About the Role

About You

Benefits