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Job Analysis:
The Business Analyst - ADM role at IBM is fundamentally about bridging the gap between complex business needs and effective technical solutions within the CA-MMIS system, a critical healthcare management platform. The candidate is expected to interpret, translate, and clarify business requirements while leading a technical team through Agile-driven projects, ensuring that enhancements and maintenance initiatives align precisely with client expectations and SLAs. This requires not only proficiency in business analysis and Agile methodologies but also strong collaboration skills with subject matter experts, architects, and cross-functional teams responsible for system integration and user acceptance testing. The role demands a professional who is comfortable navigating ambiguity, managing multiple stakeholders, and driving both strategic and tactical solutioning to support business continuity and innovation. Success here means delivering high-quality, reliable software features on time, maintaining robust test planning, and ensuring compliance with quality frameworks. Candidates must bring a solid foundation in project management and process engineering alongside the agility to work in evolving and sometimes unpredictable project environments. Autonomy in decision-making is significant as the analyst must often conduct impact analysis and align technical roadmaps with business priorities. The job’s focus on Agile and quality management frameworks underscores a commitment to iterative delivery and continuous improvement, ensuring the candidate is adaptable and process-oriented.
Company Analysis:
Lensa operates at the intersection of technology and human-centric career services, leveraging advanced machine learning and data science to transform job search and talent acquisition. As part of IBM's ecosystem through this role, the company embodies innovation grounded in data-driven solutions with an inclusive, equal-opportunity ethos. Lensa’s mission of refining the job market with intelligent matching technologies speaks to a culture that values precision, adaptability, and user-focused outcomes. For someone in this Business Analyst role, especially within IBM’s complex client projects, a disciplined yet creative mindset is essential, as is a collaborative spirit to work across various technical and non-technical teams. The company’s growth trajectory and technological orientation suggest a fast-paced environment where continuous learning and agility are rewarded. The role’s location in Armonk but allowance for telecommuting highlights IBM's hybrid approach to work, reflecting flexibility and an emphasis on deliverables over mere presence. In terms of organizational context, this position likely sits at a nexus of client interaction, technical development, and strategic planning—offering visibility and influence but also requiring a mature approach to stakeholder management and process integration. Strategically, this role supports IBM’s goal to maintain and enhance critical government healthcare systems, positioning the Business Analyst as a key enabler of mission-critical software delivery and client satisfaction.