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Job Analysis:
The INGENIUM Business Analyst role at DXC Technology is fundamentally about bridging the gap between insurance business needs and technical implementation, centering on the Ingenium platform. This position demands a hybrid skill set: deep domain knowledge of life insurance products and processes alongside mastery of Ingenium’s architecture and lifecycle. The incumbent is expected to translate complex business requirements into precise functional specifications that technical teams can execute, ensuring enhancements and modernizations align with competitive, customer-focused insurance solutions. Success here means not only delivering system upgrades and integrations on time and within scope but also proactively identifying process efficiencies and driving adoption through comprehensive training and support. The role’s challenges often include navigating cross-functional teams, managing change in a regulated environment, and balancing legacy technologies with modern methodologies such as Agile. Technical skills in coding, various operating systems, and understanding legacy languages like COBOL support troubleshooting and development, while strong communication and stakeholder collaboration are critical to resolving ambiguities and priorities. Success in the first year involves mastering Ingenium product nuances, streamlining workflows for better turnaround, and becoming a trusted advisor both to business users and technical teams.
Company Analysis:
DXC Technology is a global IT services leader specializing in transforming complex and critical enterprise IT environments. Operating in a mature, traditional IT services sector, DXC balances innovation with stability, serving many of the world’s largest companies and government entities. This context implies the role is situated in a highly structured, process-oriented environment, where reliability, security, and scalability are paramount. The company’s focus on modernization and cloud integration suggests that candidates will need to be adaptive and forward-thinking, embracing change while respecting legacy infrastructures. The culture likely emphasizes collaboration, continuous learning, and agility within disciplined delivery frameworks such as Agile and well-established software development practices. Given the role’s critical interface between business and technology, the business analyst will have significant visibility, especially within insurance service teams, and will be expected to mentor others, driving knowledge transfer. This is a strategically important hire aimed at enhancing DXC’s insurance service offerings by leveraging Ingenium expertise to deliver operational excellence and client satisfaction, aligning with DXC’s broad mission to empower clients through IT modernization and innovation.