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Job Analysis:
The Business Analyst role at Lensa is fundamentally about ensuring the accuracy, confidentiality, and quality of documentation that supports complex regulatory frameworks such as FERC, CPUC, and wildfire-related compliance. This function acts as a crucial communication bridge between the DRU and production teams, highlighting the need for precise cross-functional collaboration. The candidate will focus heavily on quality control—specifically editing, formatting, redacting sensitive material using tools like Adobe, and ensuring files adhere to strict confidentiality protocols. Given the emphasis on QC review and documentation analysis, the role demands strong attention to detail, proficiency with SharePoint and Excel for managing information workflows, and an understanding of regulatory environments impacting the company's work. The mention of confidentiality and redaction points to working with sensitive customer and internal information, requiring a high degree of trustworthiness and discretion. Success in this role will be measured by the ability to deliver error-free, compliant documentation on time while facilitating smooth operational workflows between technical teams. The candidate will also need to navigate some ambiguity and fluctuating priorities inherent in a hybrid/remote work environment and evolving regulatory demands. The experience criterion of 4+ years ensures they have developed sound judgment and autonomy to independently handle these responsibilities, anticipate bottlenecks, and maintain high standards of data integrity.
Company Analysis:
Lensa operates as a tech-enabled, innovation-driven leader within the career services industry, leveraging machine learning and data science to dramatically improve job matching and recruitment efficiency. Their position as a premier platform with over 10 million registered job seekers reflects both maturity and rapid scale, balanced by a workforce culture that values diversity, inclusion, and authenticity. This dual focus on cutting-edge technology and inclusive employee experience shapes an environment that is both fast-paced and mission-oriented. For a Business Analyst, this means being part of a company committed to transforming traditional workflows through precision and collaboration, but also operating in a fluid, evolving tech ecosystem that demands adaptability and continuous learning. The role sits at an intersection of compliance, operational excellence, and inter-team coordination, suggesting it has moderate visibility and influence, particularly within the regulatory and production domains reporting to or working closely with leadership figures like Dave Phan. Strategically, this hire likely supports Lensa’s broader goals of maintaining data accuracy and regulatory adherence while enabling product and operational scaling—a foundational role that upholds trust in the company’s service integrity amid ongoing growth and innovation.