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Job Analysis:
The Business Analyst role at Holiday Inn Club Vacations is fundamentally centered on bridging the gap between technical data teams and business stakeholders to enable more efficient, standardized reporting and process documentation. This position requires a professional adept at organizing and managing data documentation workflows, effectively translating complex technical data environments into clear, usable business resources such as data dictionaries and SOPs. The candidate will face challenges related to coordinating mid-scale projects, juggling multiple requests, and establishing repeatable standards that bring consistency to reporting and documentation across the Sales & Marketing analytics function. Success means autonomously owning the stewardship of enterprise data documentation, ensuring clarity and accessibility for internal users, while maintaining collaborative momentum across cross-functional teams. Strong competency in managing resources and timelines, alongside sharp attention to detail and the ability to facilitate communication between technical and non-technical stakeholders, will be key. The role also demands a balance of proactive problem-solving and operational efficiency improvements, reflecting a hands-on approach to evolving documentation and reporting standards that support the company’s growth ambitions.
Company Analysis:
Holiday Inn Club Vacations operates in the family travel hospitality industry with a legacy rooted in well-established brands like Holiday Inn and a focus on delivering memorable guest experiences across a growing network of 28+ resorts. The company sits at the intersection of tradition and strategic growth, leveraging its strong brand alliances to expand and evolve an owner-friendly vacation product. This creates a unique dynamic where innovation must be balanced with maintaining trusted, consistent service. The culture seems mission-driven, emphasizing values like courage, caring, and creativity—which suggests a supportive environment encouraging personal initiative and relationship-building. For someone in this Business Analyst role, this culture likely translates to expectations of interpersonal confidence and autonomy within a collaborative setting. The role’s placement within the Sales & Marketing analytics team indicates it serves as an operational linchpin to enable data-driven decision-making and continuous process refinement. Given the company’s growth trajectory and emphasis on quality guest and team experiences, this is a strategic hire aimed at enhancing internal efficiency and analytics maturity, providing a candidate with opportunity for visible impact and professional growth within an evolving organizational environment.