Okay, I've searched for Business Analyst jobs in Philadelphia, PA that require a Bachelor's degree in Computer Science or Information Systems, are full-time, and require at least 5 years of business analysis experience. I have found 74 positions matching your criteria.

Sure. Here's the analysis:

Job Analysis:

This Business Analyst role occupies a pivotal position bridging technology initiatives and business process improvement within the City of Philadelphia’s Office of Innovation & Technology (OIT). Fundamentally, this role exists to ensure that technology solutions are designed and implemented in a manner that truly reflects the needs of internal stakeholders across various departments and city services. The core responsibility revolves around uncovering and documenting business process requirements through thorough stakeholder engagement, while advocating for user-centric, effective IT solutions that align with broader strategic technology goals—primarily supporting Philadelphia’s vision of a future-state agile digital city experience. The demand for skills in cross-functional collaboration underlines the complexity of working with diverse city agencies, technology teams, and governance structures where communication and relationship-building are essential to navigating bureaucracy and gaining consensus. Success in this role looks like seamless coordination and delivery of IT-related business process enhancements that improve service outcomes, stakeholder satisfaction, and operational efficiency. The requirement for deep analytical skills combined with strategic thinking and change management aptitude reflects an expectation for this person to not only analyze and translate business needs, but also to influence and guide evolving city-wide technology strategies and adoption. The role’s autonomy will involve regular judgment calls around prioritization and risk-taking in technology initiatives, balancing innovation with organizational policies and standards. KPIs may include stakeholder satisfaction, adherence to project timelines, effective requirements translation, and ongoing contributions to IT service optimization.

Company Analysis:

The City of Philadelphia represents a large, complex public-sector employer with over 30,000 employees, reflecting an environment deeply embedded in community service and broad public impact, rather than purely profit-driven motives. Positioned as a stable but innovation-focused government agency, the OIT operates at the intersection of traditional bureaucracy and modern technology transformation. This duality shapes the role’s scope—while innovation and digital agility are driving forces, the environment requires navigating regulatory frameworks, public accountability, and a diverse, multilevel workforce. The cultural values of inclusion, integrity, empowerment, and collaboration highlight a workplace that aspires to be equitable and transparent, demanding of employees both rigor and empathy. For the Business Analyst, this means thriving here entails patience, strong interpersonal skills, and a commitment to public service, beyond just technical aptitude. As part of the Enterprise and Governance PMO, this role is likely to have visibility with leadership focused on governance and strategic portfolio management, emphasizing accountability and cross-departmental collaboration. The hiring focus on leadership qualities, strategic thinking, and user-centric technology delivery signals that this is a growth-oriented, strategic hire tasked with supporting city-wide digital transformation, critical to Philadelphia’s mission to modernize its IT infrastructure and service delivery amid a challenging public-sector context.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Tell me about a time when you had to reconcile differing stakeholder priorities during a technology project. How did you manage those conflicts?
• Behavioral: Describe an instance where you identified a business process inefficiency. What steps did you take to resolve it, and what was the outcome?
• Behavioral: Share an experience where you had to communicate a complex technical concept to a non-technical audience. How did you approach it?
• Behavioral: Can you give an example of when you had to advocate for user needs in a project that was heavily driven by technical teams?
• Technical: How do you approach gathering and documenting business requirements in a government or similarly complex organizational environment?
• Technical: What tools and methods do you use to analyze business processes and translate them into meaningful IT specifications?
• Technical: How would you prioritize feature requests from multiple stakeholders to align with strategic technology priorities?
• Technical: Explain your experience with testing IT solutions and coordinating feedback between business users and developers. How do you ensure quality and alignment?
• Situational: Imagine you discover during a project that a key stakeholder is disengaged and unresponsive. How would you handle this to keep the project on track?
• Situational: If you are asked to recommend a new technology to improve a city service without existing clear metrics, how would you assess and justify this proposal?
• Situational: Consider a scenario where an IT solution meets functional requirements but users are dissatisfied due to usability issues. What steps would you take next?
• Company Fit: Why are you motivated to work in a public-sector environment, specifically for the City of Philadelphia’s Office of Innovation & Technology?
• Company Fit: How do your personal values align with the City of Philadelphia’s emphasis on inclusion, empowerment, and innovation?
• Company Fit: Given our focus on collaboration and accountability, how do you see yourself contributing to and thriving within this culture?
• Questions for Interviewer: Can you describe the current biggest challenges that the Enterprise & Governance PMO faces regarding business process integration with IT?
• Questions for Interviewer: How does the City of Philadelphia measure success for technology-driven business process improvements within OIT?
• Questions for Interviewer: What opportunities exist for professional growth and continuing education within this role and the department?