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Job Analysis:
The Business Analyst (Recovery Operations) role at Carbon6 is fundamentally centered on recovering lost revenue for online sellers on major marketplaces such as Amazon and Walmart. This position demands a blend of analytical prowess and operational insight to both identify revenue leakage and engineer data-driven solutions that enhance recovery processes. The role requires cross-functional collaboration across technical engineering teams and business teams like Finance and RevenueOps, underscoring the candidate’s need to function as a translator and integrator of business needs into technical implementations. A core part of the job is hands-on ownership of the entire data value chain, including defining collection methods, migrating data, establishing robust analytical foundations, and building scalable reporting and dashboards using SQL and other tools. Problem-solving here is complex — candidates must navigate imperfect and time-sensitive data, requiring critical thinking to validate findings and strong communication to convey insights clearly. Success in this role looks like operational excellence through streamlined workflows, trusted metrics that guide leadership actions, and enabling scalable data architecture that evolves with the business. The candidate must be self-driven with an ability to rapidly assimilate new business models, make quick informed decisions, and leverage AI-enhanced productivity to maximize impact. Attention to detail and pride in accurate outputs are non-negotiable given the financial implications of revenue recovery work. Ultimately, this role is both tactical and strategic, requiring a strong analytical foundation combined with a growth mindset and collaborative spirit.
Company Analysis:
Carbon6, now part of SPS Commerce, operates within the dynamic ecommerce and retail technology ecosystem, positioning itself as an innovative platform dedicated to simplifying success for online sellers. The company’s trajectory—from a vibrant startup environment to integration with SPS’s global retail network—creates a unique blend of entrepreneurial agility and enterprise strength. This hybrid identity influences the role’s scope: the analyst must be comfortable in a fast-paced, high-growth context yet engage seamlessly with broader, established operations. Culture-wise, Carbon6 values innovation, collaboration, and continuous improvement, which indicates a workplace that embraces experimentation, cross-team partnerships, and ongoing learning. The embeddedness within a creative and bustling community space further highlights an energetic, community-oriented, and forward-thinking environment. For the Business Analyst role, this means an expectation to not only deliver precise, actionable insights but to also be proactive in driving improvements and adopting new tools or methodologies. The position likely reports within the Operations team but collaborates extensively across multiple departments, offering substantial visibility and influence in shaping the future of Carbon6’s ecommerce solutions. Strategically, the hire supports the company’s larger ambition to grow and streamline their ecommerce offerings post-acquisition, making the role critical for scaling operational efficiency and reinforcing data-driven decision-making amid rapid evolution.