Okay, I've searched for Business Continuity Manager roles in Petersburg, VA, within the financial services industry, requiring 6+ years of experience and certifications like CRISC or CBCP. I have found 27 positions matching your criteria.

Sure. Here's the analysis:

Job Analysis:

This Manager, Business Continuity role within Capital One’s Enterprise Services Business Risk Office is fundamentally about ensuring the resilience and continuity of critical business operations across a diverse portfolio of lines including technology, workplace solutions, and emerging payments. The candidate is expected to develop, maintain, and test robust business continuity plans aligned with corporate standards, ensuring operational stability in the face of disruptions. Success relies heavily on strategic collaboration, as the role requires building trusted relationships across multiple business units and second-line defense risk functions. Problem-solving here not only involves addressing immediate threats to continuity but proactively identifying and mitigating potential risks, utilizing data analytics and industry best practices. The role demands a balance of technical expertise in risk and business continuity management — ideally demonstrated through certifications such as CBCP, CRISC, or CISM — as well as excellent communication and influence skills to drive organizational change and resilience culture. Candidates must navigate complex regulatory environments and rapidly changing operational conditions, often resolving ambiguity and aligning multiple stakeholders toward effective risk mitigation strategies. Performance metrics would likely focus on the effectiveness of resilience plans, the success of continuity exercises, stakeholder engagement levels, and the ability to adapt frameworks to evolving risks within the financial services landscape.

Company Analysis:

Capital One is a major player at the intersection of traditional banking and innovative financial technology, known for its forward-thinking culture grounded in customer-centric innovation and inclusive opportunity. Positioned as an industry leader committed to improving financial lives through technology, Capital One fosters a fast-paced, collaborative environment that values fresh ideas and adaptive problem-solving. For a Business Continuity Manager, this means the company expects proactive risk leadership that supports innovative solutions without compromising on security or compliance. The company culture emphasizes diversity, equity, and inclusion, suggesting a supportive environment that values strong teamwork and transparent communication. Organizationally, this role is a pivotal cross-functional partner connecting risk management, audit, technology, and business units, with significant visibility to senior stakeholders. Strategically, the hire will support Capital One’s mission by scaling resilience operations in a dynamic industry environment, ensuring that service continuity aligns with both regulatory expectations and the company’s growth ambitions. Overall, candidates who thrive here are adaptable, relationship-driven, and deeply committed to balancing innovation with operational reliability.

Absolutely. Here are some mock interview questions that could come up:

• Behavioral: Can you describe a situation where you had to coordinate a business continuity plan across multiple departments with differing priorities? How did you manage the collaboration and ensure alignment?
• Behavioral: Tell me about a time when you identified a risk that others overlooked. How did you bring attention to it and what was the outcome?
• Behavioral: Describe an experience where you had to communicate complex risk or continuity concepts to senior leadership. How did you tailor your approach?
• Behavioral: Give an example of a challenge you faced in fostering change within a risk or compliance framework. What strategies did you use to overcome resistance?
• Technical: How would you approach developing a business continuity exercise to test resilience in a newly emerging technology area within Capital One’s Enterprise Services?
• Technical: What key metrics and indicators do you consider most valuable when assessing the effectiveness of a business continuity program?
• Technical: Walk me through how you would leverage data analytics to identify trends and gaps in enterprise risk management practices.
• Technical: Explain your experience with regulatory requirements or audits related to business continuity and how you ensured compliance throughout the lifecycle of a plan.
• Situational: Imagine a critical business unit's continuity plan is found to be insufficient just days before an external audit. How would you handle the situation?
• Situational: Suppose you receive conflicting risk assessments from two different lines of business. How would you reconcile these differences and advise leadership?
• Situational: You are tasked with implementing a new resilience strategy that threatens to disrupt existing workflows. How would you manage stakeholder concerns while driving adoption?
• Company Fit: What about Capital One’s mission and values resonates with your approach to risk management and business continuity?
• Company Fit: How do you see your experience contributing to Capital One’s goal of balancing innovation with operational risk?
• Company Fit: Capital One emphasizes collaboration and innovation; how do you foster these attributes in your work within compliance-driven environments?
• Candidate Questions: How does Capital One currently integrate emerging technologies into its business continuity planning?
• Candidate Questions: Can you describe the key challenges the Enterprise Services risk team is facing right now, and how this role helps address them?
• Candidate Questions: What opportunities exist for professional growth and development in this role and within Capital One’s risk management organization?