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Job Analysis:
The Business Operations & Reporting PM role at RedCloud Consulting is fundamentally designed to bridge the gap between data-driven insights and operational execution within client projects. This position is not just about managing tasks but about elevating decision-making through precise data analysis, insightful reporting, and workflow optimization that truly reflect program health. The ideal candidate will tackle the challenge of identifying impactful KPIs—eschewing vanity metrics—to guide strategic and operational decisions. By developing clear, actionable reporting structures and visually compelling presentations for diverse stakeholders, they serve as a vital translator between technical data and business strategy. The role demands cross-functional collaboration across client teams and RedCloud’s internal groups, requiring strong project management support skills blended with technical acumen in data visualization and workflow design. Success here is measured by delivering streamlined processes, accurate reporting that drives proactive behavior, and stakeholder confidence in program status. The candidate must be comfortable working in a consulting environment with multiple clients, requiring adaptability, attention to detail, and a proactive mindset to handle ambiguity and shifting priorities. Proficiency in collaborative digital platforms and an ability to design tools (dashboards, risk registers, schedules) that support ongoing program management are critical for sustained impact.
Company Analysis:
RedCloud Consulting occupies a niche as a boutique business and technology consulting firm with more than 20 years of experience serving local mid-sized enterprises in the Puget Sound region. This positions it as a trusted expert rather than a mass-market provider, emphasizing personalized, client-centric solutions driven by integrity. The company’s repeated recognition for growth and workplace excellence speaks to a dynamic, yet stable organization that values innovation balanced with steady delivery. The culture likely values collaboration, service orientation, and high professional standards, given its ‘integrity-based consulting’ philosophy and commitment to sustainability. This makes for an environment that expects employees to be responsible, ethical, and team-focused, with a readiness to engage in complex, client-driven projects. The Business Operations & Reporting PM role fits into this ecosystem as a cross-functional facilitator, pivotal to delivering insights and operational clarity that underpin client success and internal growth. Given RedCloud’s boutique size and domain, this role offers substantial visibility to leadership and opportunities to shape project outcomes directly, making it an excellent fit for candidates who thrive in hands-on, impact-driven roles. Strategically, this hire will support the company’s ambitions to scale service quality and accelerate operational excellence across client projects, aligning tightly with RedCloud’s long-term growth and client satisfaction objectives.