Business Operations Specialist
2 days ago
Highlight
OnsiteFull-timeEntry
Summary
Epicor is seeking a Business Operations Specialist to join their team in Austin, TX. The role involves managing customer maintenance support contract changes and overseeing final product shipments throughout the customer lifecycle.
About the Role
As a Business Operations Specialist, you will be responsible for processing incoming service orders, maintaining detailed records of service contracts, preparing service quotations, coordinating with technical support and logistics teams, monitoring service order progress, and contributing to process improvement initiatives.
About You
Required:
- 2+ years of relevant experience in order processing, technical support coordination, or hardware services.
- High school diploma required.
Preferred:
- Vocational training or coursework in business, logistics, or IT support.
- Strong multitasking and computer skills, particularly in Microsoft Office and ERP/CRM systems.
Benefits
- Comprehensive health and wellness benefits designed to support overall well-being.
- Opportunities for mentorship, continuing education, and focused career goal setting.
- Free LinkedIn Learning licenses for personal development.
- Geographically specific programs to balance the cost of education.
- Collaborate with a diverse team in an inclusive workplace.
- Policies encouraging work-life balance.
- Comprehensive support for international relocations.
Epicor
We’re here for the hard-working businesses that keep the world turning. They’re the companies who make, move, and sell the things we all need. They trust Epicor to help them do business better. Their industries are our industries, and we understand them better than anyone. By working hand-in-hand with our customers, we get to know their business almost as well as they do. Our innovative solution sets are carefully curated to fit their needs, and built to respond flexibly to their fast-changing reality. We accelerate every customer’s ambitions, whether to grow and transform, or simply become more productive and effective. That’s what makes us the essential partners for the world’s most essential businesses.
Austin, TX